Bus times and travel

Changes to R4 bus service:

From Monday 17 July 2023 this service will no longer travel from Melton Mowbray to Leicester Road in Uppingham and back again. The revised service departs from Uppingham North Street East at 0715 for Peterborough, and departs Peterborough Kings School at 1540. 

Download the new R4 timetable

Timetables

• Oakham Hopper town service- operated by Rutland County Council, subsidised by Oakham Town Council
• CallConnect4 Stamford/Grantham - operated by CallConnect for Lincolnshire County Council
• Blands R1 Melton/Oakham/Uppingham/Corby
• Centrebus R2
• Vectare R4 Melton/Oakham/Uppingham/Peterborough
• Blands R5 Uppingham/Stamford
• Blands R5 Stamford/Uppingham
• RCC R9 Oakham/Stamford
• Blands 185 & ConnectBus 9 Oakham/Stamford - Saturdays only to compliment RCC R9
• Centrebus 29 Essendine/SMG College Group
• Blands 182 Stamford/Great Casterton
• Blands 183 Corby Glen/Colsterworth/Stamford/Great Casterton
• Blands 184 Stocken/Great Casterton/Stamford
• Blands 185 Stamford/Oakham/Great Casterton
• Delaine 201 & 202 Bourne/Stamford/Peterborough
• Centrebus 747 Leicester/Uppingham

Term dates

• Term dates for Uppingham Community College, Stamford College, SMB College Group (Brooksby Melton College) and Melton Vale 16
• Bus service operations for Uppingham Community College and Stamford College
• Bus service operations for SMB College Group (Brooksby Melton College) and Melton Vale 16

The new BT32 timetable booklet will be available online soon.

You can get a paper copy from:

• Rutland libraries
• Rutland County Museum
• the customer services area at the Council offices

You can also ask us to send you a copy - email transport@rutland.gov.uk or call 01575 758138.

If you need help to plan your journey or information about local, regional and national services, visit the Traveline website.

For information about current local bus services, fares, special tickets, lost property and how to complain, contact your bus operator:

• Centrebus: 0844 351 1120 / 0116 410 5050
• CallConnect: 0345 263 8153
• Delaine Buses: 01778 422866
• Bland's Rutland Ltd: 01780 751671
• Vectare Ltd: 0115 777 3035

For any other transport enquiries, contact our transport team: 

Call: 01572 722577 

Email: transport@rutand.gov.uk 

We are your Local Transport Authority. We work to co-ordinate and improve all public transport within Rutland's borders.

All bus service operators running within Rutland have adopted this passenger charter.

The charter does not affect your legal rights.

All our bus passengers can expect:

• your bus will normally arrive at your starting point within five minutes for the scheduled time
• your driver will keep you informed if your bus is seriously delayed
• you can expect at least 99% of journeys to be operated each week, unless there are exceptional circumstances beyond the operator's control
• a clean bus - your vehicle will be cleaned internally and externally at least once every day
• a friendly and helpful driver
• CCTV in operation on an increasing number of buses, for your security
• a range of value for money tickets and passes that are easy to understand and purchase
• a network of bus routes connecting local towns and villages
• travel information at every bus stop, to help you with journey planning
• timetables, fares and service update information available online
• timetable changes at set intervals throughout the year publicised in advance
• a space on every buy (on 30-plus seat vehicles) large enough to take one wheelchair or two buggies, with 29 and fewer seat vehicles required to take either a wheelchair or buggy

Find out how we perform against our operational targets

Customer feedback and queries

If you feel we've not met your expectations, please let us know. We welcome comments and suggestions, as well as complaints. We will respond to complaints with ten working days.

You can complain directly to us or to your bus operator, in writing. You can find information on how to complain to your bus operator on their website.

If you're unhappy with the bus operator's response, you can contact Bus Users UK - the only dispute resolution body for bus and coach services.

You can also email them: complaints@bususers.org, call 0300 111 0001 or write to: Bus Users UK, 22 Greencoat Place, London SW1P 1PR