Bus timetables and travel

Download the BT32 timetable booklet.

You can get a paper copy from:

• Rutland libraries
• Rutland County Museum
• the customer services area at the council offices

You can also ask us to send you a copy - email transport@rutland.gov.uk or call 01572 758138.

If you need help to plan your journey or information about local, regional and national services, visit the Traveline website.

As the R9 and Oakham Hopper bus routes are currently operated by Rutland County Council, a fare is not chargeable on these services. For enquiries regarding bus fares (including the £2 fare cap and any other discounted tickets) on other bus services, lost property or to make a complaint or compliment, please contact the individual operator direct.

• Centrebus: 0844 351 1120 or 0116 410 5050
• CallConnect: 0345 263 8153
• Delaine Buses: 01778 422866
• Bland's Rutland Ltd: 01780 751671
• Vectare Ltd: 0115 777 3035

For any other transport enquiries, contact our transport team:

Call: 01572 722577

Email: transport@rutland.gov.uk 

We are your Local Transport Authority. We work to co-ordinate and improve all public transport within Rutland's borders.

All bus service operators running within Rutland have adopted this passenger charter.

The charter does not affect your legal rights.

All our bus passengers can expect:

• your bus will normally arrive at your starting point within five minutes for the scheduled time
• your driver will keep you informed if your bus is seriously delayed
• you can expect at least 99% of journeys to be operated each week, unless there are exceptional circumstances beyond the operator's control
• a clean bus - your vehicle will be cleaned internally and externally at least once every day
• a friendly and helpful driver
• CCTV in operation on an increasing number of buses, for your security
• a range of value for money tickets and bus passes that are easy to understand and purchase
• a network of bus routes connecting local towns and villages
• travel information at every bus stop, to help you with journey planning
• timetables, fares and service update information available online
• timetable changes at set intervals throughout the year publicised in advance
• a space on every bus (on 30-plus seat vehicles) large enough to take one wheelchair or two buggies, with 29 and fewer seat vehicles required to take either a wheelchair or buggy

Find out how we perform against our operational targets

If you feel we've not met your expectations, please let us know. We welcome comments and suggestions, as well as complaints. We will respond to complaints with ten working days.

You can complain directly to us or to your bus operator, in writing. You can find information on how to complain to your bus operator on their website.

If you're unhappy with the bus operator's response, you can contact Bus Users UK - the only dispute resolution body for bus and coach services.

You can also email them: complaints@bususers.org call 0300 111 0001 or write to: Bus Users UK, 22 Greencoat Place, London SW1P 1PR