Welcome to our new website
Please have a look round and complete a short survey to let us know what you think
We encourage you to use our online services to contact us, if you can.
Advantages of using our online services:
Ways to contact us or find the service you need online:
You may not be able to talk directly to the expert who can deal with your enquiry when you call. If this is the case, we'll contact them on your behalf and arrange a call back or appointment for you.
We'll need an email address if you'd like us to send updates on the progress of your enquiry.
Call our customer services team: 01572 722 577.
We have a reception area in our main offices where you can use a telephone to contact services or a computer to go on our website.
You can contact our customer services team and other Council services. You may not be able to see or speak to the expert who can deal with your enquiry, but you can arrange a call back or appointment.
We'll need an email address if you'd like us to send you updates about the progress of your enquiry.
Customer self-service opening times:
If you need to contact us outside of office hours because of an emergency, call the 24 hour Harborough Lifeline: 01858 464 499.
Children's social care: for emergencies outside our office hours, at weekends or bank holidays: 0116 305 0005. You can also find advice on the Leicestershire and Rutland Safeguarding Children Partnership website.
Adult social care - for emergencies outside our office hours, at weekends or bank holidays: 0116 255 1606 or email emergency-team@leicester.gov.uk. You can also find advice on the Leicestershire and Rutland Safeguarding Adults Board website.
You can still write to us - remember to include your email address if you'd like us to update you on the progress of your enquiry: Rutland County Council, Catmose House, Catmos Street, Oakham, Rutland LE15 6HP.
If you work for a media organisation and would like to talk to us about any aspect of our work, contact our communications team - email communications@rutland.gov.uk or call 07973 855 469.