What to do if you think a decision, we have made is wrong
Ask us to explain our decision
You can do this emailing benefits@rutland.gov.uk and ask us for a detailed statement as to how we came to the decision. You need to ask us to do this within one month of our decision.
Tell us what is wrong and ask us to look at the decision again
You can do this by sending a written, signed, and dated letter to us by post or by email to benefits@rutland.gov.uk and provide us with details of what is wrong. You need to do this within one month of our decision. We will then look at your award again and write to you.
Contact the Valuation Tribunal to appeal
If you do not agree with our decision after we have considered it again or we have not responded to your request within two months, you can contact the Valuation Tribunal to make an appeal by using this link.
