Council Tax support

Your Council Tax support will usually start from the Monday after we receive your claim.

In some circumstances, we may be able to backdate your award - the rules depend on whether you're of working age or pension age.

If you can prove that there was good reason for claiming Council Tax support late, we may be able to backdate your claim. For example:

• you were in hospital
• you were too ill to claim and had nobody else to help you
• you've suffered a recent family bereavement 

If you're of working age, we can only backdate your award for up to one month. You must ask us to do this, and be able to prove your reason for applying late.

If you're of pension age, we can backdate your award for up to 13 weeks - we will automatically do this if we can.

If you disagree with our decision, you can appeal.