Please get in touch as soon as possible to let us know why you are finding it hard to pay your bill and what you think might help you to get back on track.
Call our Customer Services Team on 01572 722577 if you would rather speak to someone. We can then arrange a convenient time and date for an officer to call you back.
If you miss a payment we will send you either a reminder notice or a final notice.
If your payments fall behind or you are paying later than the date shown on your bill we will send you a reminder notice. This will give you seven days to bring your account up to date.
A liability order is a court demand for you to pay the full amount of business rates you owe, along with additional costs.
The liability order allows us to take a number of actions to recover the money that is owed. This includes the use of enforcement agents, bankruptcy proceedings and as a very last resort, a prison sentence.
Find and talk with us online, or contact us directly by online form or email