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Business rates

Appeal your business rates evaluation

The Valuation Office Agency (VOA) regularly update the rateable values of all businesses and other non-domestic properties (properties that are not just private homes). This is called a revaluation.

Rateable values are the amount of rent a property could have been let for on a set valuation date - for the 2023 valuation, this was 1 April 2023.

We use these rateable values to calculate business rate bills.

Revaluations are carried out to reflect changes in the property market, which means that business rates bills are based on more up-to-date information.

The last revaluation came into affect on 1 April 2023.

Contacting the Valuation Office Agency (VOA)

We're responsible for anything to do with your business rates bill.

The VOA is responsible for the valuation of your property - you should contact the VOA with any queries about your rateable value:

How COVID-19 affected future rateable values

The VOA bases most rateable values on an estimate of what it would cost to rent a property for a year, starting on a certain date. 

For the 2023 valuation, that date was 1 April 2021 - this was during the pandemic and the rent information the VOA used reflected this. 

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