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Green waste collection service

This is a subscription service to have your garden waste green bin collected.

The subscription for 2021/22 costs £40 for each green bin you'd like to have collected, or £30 if you are in receipt of Council Tax support.

No other concessions are available.

Sign up or renew your green waste subscription

The service year runs from 1 April 21 until 31 March 2022.

To guarantee your bin sticker will arrive before the start of the service year, you need to subscribe before 14 March 2021. You can still sign up to the green waste collection service midway through the year – but the full annual cost will still apply.

COVID-19 restrictions mean that our offices are currently closed, so subscriptions can only be made online or via phone on 01572 758488

We're unable to accept cash at this time - if you can only pay be cheque (which means it may take longer to process your application) send your cheque to:

Finance Department (GW), Rutland County Council, Catmose, Oakham, Rutland LE15 6HP. 

The cheque must be payable to Rutland County Council - write your name, address and green waste reference on the back.

Your green waste collection service

From 1 April 2021 you will need a new green waste subscription sticker to have your green bin to be emptied.  

If you subscribe before 14 March 2021, you will receive your sticker(s) by 1 April 2021.

If you subscribe after 14 March 2021, allow a minimum of 10 working days for your sticker to be printed and sent out for your first scheduled collection. 

Find your collection day

Green bin stickers 

Once you've subscribed, we'll send you a new sticker to display on your bin. 

Your sticker(s) will be sent in the post and cannot be collected from our offices. 

Green bins that don't display the new 2021 sticker won't be collected after 31 March 2021. 

Once you’ve received your sicker(s):  

  • place each sticker on the back of each green bin, just below the handles, as shown in our guide - make sure the bin is dry and clean and remove any old stickers if necessary
  • place each green bin at the edge of your property with the handles facing the road by 7am on collection days 

Registration 

We advise you to read our terms and conditions before you sign up for green waste collections 

If you don't want to renew your green waste subscription, your green bin will not be emptied after 31 March 2021. 

Alternative options for disposing of green waste include home composting, or taking your waste to our household waste and recycling centres

Green waste FAQs

Will my green bin continue to be collected during COVID-19?

In the event of disruption caused by COVID-19, every effort will be made to maintain the green waste collection as normal, however black and grey bin collections will take precedent. 

No full or partial refunds will be available if any collections cannot take place as usual.

What if I want more than one green bin? 

You can have more than one green bin under the new Service, with each one costing £40 for the year. 

How will you know to empty my green bin? 

You will be sent a sticker for each green bin subscribed for and only green bins displaying these stickers will be emptied. 

When can I sign up? 

To have your green bin emptied from 1 April 2021 you should sign up for the service before Sunday 14 March.  

You can sign up for the 2021/22 service later in the year and up until 30 November 2021.  

If you sign up part way through the year the full annual cost will apply. 

Can I cancel my subscription part way through the year? 

Yes, but no refunds will be given for cancelled subscriptions. 

Are there any concessions? 

A discount is available if you or someone you live with receives local Council Tax support

To apply for this concession, call us on 01572 758 488 so we can check if you are eligible. 

If you are experiencing extreme hardship, contact us for advice. 

What if I currently have an assisted collection? 

If you currently have an assisted collection, this will continue. 

What if I need a replacement green bin? 

If you need a replacement green bin(s) this will be provided, but a charge may be applied. 

What if I move house? 

Your subscription is tied to the property and not an individual, so if you move house, you must leave any green bin(s) at the property. 

Read the green waste service terms and conditions 

 

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