This page contains information about our Green Waste Collection Service and how to register to have your green bin collected.
You can also click here to amend or cancel an existing Direct Debit.
Your Green Waste Collection Service
From 1 April 2020 you will need to have a new green waste subscription sticker for your green bin to be emptied.
Subscriptions taken out on or before the 28 February 2020 will received their stickers by 1 April.
For subscriptions taken out after this date we will do our best to have your sticker with you for the 1st April but this is not guaranteed. After the 1st April please allow a minimum of 10 working days for your sticker to be printed and sent out in time for your first scheduled collection.
You can still subscribe for the remainder of the subscription year and a discount is available if someone living in your property is in receipt of Local Council Tax Support.
Green Bin Stickers
Once you have subscribed we will send you a new sticker to display on your bin.
Your sticker(s) will be sent in the post and cannot be collected from the Council Offices.
Green bins which don't display the new 2020 sticker won't be collected after 31 March 2020.
Once you’ve received your sicker, or stickers, please follow these steps:
- Place each sticker on the back of each green bin, just below the handles, as shown in our guide.
- Place each green bin at the edge of your property with the handles facing the road by 7.00am on collection days.
- If you don't know your collection day, check our Waste Collection Calendar
You can now register or renew your subscription for our Green Waste Service.
Please read our full Terms and Conditions before registering for the Green Waste Collection Service.
If you don't want to renew your green waste subscription your green bin will not be emptied after 31 March 2020.
Alternative options for disposing of green waste include Home Composting or taking your green waste to one of our Civic Amenity Sites.
About the Green Waste Service
Below you will find answers to some of the most common questions about the Green Waste Collection Service.
What if I want more than one green bin?
You can have more than one green bin under the new Service, with each one costing £35 for the year.
How will you know to empty my green bin?
You will be sent a sticker for each green bin subscribed for and only green bins displaying these stickers will be emptied.
When can I sign up?
To ensure that your green bin is emptied from 1 April 2020 you should sign up for the service between Monday 3 February and Friday 28 February.
You can sign up for the 2020/21 service later in the year and up until 30 November 2020.
If you sign up part way through the year the full annual cost will apply.
Can I cancel my subscription part way through the year?
Yes, but no refunds will be given for cancelled subscriptions.
Are there any concessions?
A discount is available if someone living in your property is in receipt of local Council Tax support.
If you believe that your property is eligible for this local Council Tax support concession, please telephone the Council on 01572 758 488 or visit us at Catmose, Oakham, Rutland, LE15 6HP so we can check this eligibility.
In cases of extreme hardship please contact us for advice. No other concessions are available.
What if I currently have an assisted collection?
If you currently have an assisted collection, this will continue.
What if I need a replacement green bin?
If you need a replacement green bin(s), this will be provided, but a charge may be applied.
What if I move house?
Your subscription is tied to the property and not an individual, so if you move house, you must leave any green bin(s) at the property.
Terms and Conditions
We have produced a full set of terms and conditions which apply to the Green Waste Collection Service. Please read these terms and conditions before registering for the service.