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About payments

Housing Benefit

Your very first payment of Housing Benefit will be paid within 14 days of us telling you how much you are entitled to. After this we will pay you four-weekly in arrears.

In 2019/20 there is a 53rd week when rent may be due. We will make any extra payment due for this week at the beginning of April.

Payment is made by BACS into a bank or building society account and is usually in your account on the Tuesday after we make the payment. This can be delayed, usually if there is a bank holiday.

Council Tax Support

Your Council Tax Support is paid directly onto your council tax account. It shows on your council tax bill as a lump sum credit.

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