Taking care this winter

Find out about services offering support, information and advice to people living in Rutland.

Help with money and finances

We offer help and support with personal finances. 

We can also offer advice and assistance if you're struggling to pay your Council Tax or have seen a drop in your household income due to the effects of COVID-19.

We also have a dedicated Crisis Fund for emergency support, managed by Citizens Advice Rutland. 

Warm homes/energy saving

The Local Energy Advice Partnership (LEAP) is a free energy and money saving service for anyone who has a long term illness or disability, as well as households on a low income. 

This can be a real asset for families and individuals who might struggle to heat their homes this winter due to energy costs.

Housing and homelessness support

Our homelessness service provides advice and support to anyone who is homeless, as well as individuals and families who face the prospect of losing their home and becoming homeless as a result. 

We also actively encourage members of the public to report rough sleeping.

Domestic violence/abuse

We have a specialist provider which offers help and support to anyone affected by domestic violence or abuse. 

The UAVA service is free and confidential, with specially trained advisors contactable online or by phone.

Safeguarding children and young people

We have a statutory duty to protect children and young people from neglect and abuse. We have a dedicated Children’s Services Team to provide support to children and families. 

We also actively promote the signs of abuse and urge members of the public to report any concerns to us.

 Safeguarding adults

Adult Social Care services provide help and support for people with needs arising from illness, disability or old age. 

We are also responsible for safeguarding adults who may be at risk of abuse, including physical abuse, emotional abuse, sexual and financial.

Mental health support

We have seen a sharp increase in referrals for mental health support in recent weeks. 

We support the national Every Mind Matters campaign promoting positive mental health

Our adult social services team work closely with health colleagues and provide an integrated specialist mental health service locally with Leicestershire Partnership Trust.

Help with food

We have been working closely with the Rutland Foodbank throughout the COVID-19 pandemic, to ensure families can feed themselves. 

The foodbank can provide three days' emergency food and support to people in crisis.

Early Years support for families with young children

Visions Children’s Centre is in Oakham, integrated with Rutland’s main library. 

The centre is closed at present, due to COVID-19, but a range of activities and support groups are continuing to take place online – offering help and support to families with young children.

Support for carers and young carers

A carer is someone who helps another person, usually a relative or friend, in their day-to-day life. 

This is not the same as someone who provides care professionally, or through a voluntary organisation. 

Carers can be adults and sometimes children or young people. 

We have services in place to off help and support to carers of all ages.

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