Helping someone who has just left hospital

If you are helping a friend, loved on or someone you provide care for when they are ready to be discharged from hospital, this page has information and advice you may find useful.

We work with our health partners to make sure that patients can leave hospitals in Peterborough and Leicester as soon as they are medically fit and well enough.

We fully support government guidance on social distancing that urges people to stay home and save lives, but know that some people being discharged from hospital will need help and support from a relative or carer.

The Council and our health partners are asking people to be on hand to care and support loved ones who are ready to leave hospital - helping them to leave hospital within three hours (if possible). 

This is to reduce pressure on NHS services and free up beds for others in need of care.

You may need to help them get settled back at home.

They may also need help with shopping, getting prescriptions and other types of care for a while afterwards.

Here's a checklist to help you do all of the above as safely as possible:

  • Make sure you're well before offering to help - especially if the person you are helping is vulnerable to the effects of COVID-19
  • Self-isolate if you're experiencing any symptoms of COVID-19 and look after yourself.
  • Think of others in your family or neighbourhood network who could offer help instead, if you are self-isolating.
  • Check for any trusted local networks you can use, many have already contacted homes locally.


If you provide formal care services, please call a member of your care team if you or the person you care for develops symptoms.

This will help authorities take steps to protect the health of our workforce, and help reduce the spread of the virus to other people receiving support and care.

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