This page has tips on how to make the most of your broadband connection during the coronavirus lockdown.
Make sure you have the right broadband package for your home
- Check you're on the best available fibre broadband package within your budget, with your internet service provider
- If you're out of contract, shop around for the best deals on Ofcom's impartial website
- Check to see if you service providers has removed your data usage cap (some providers have done this through a government deal)
Tips on staying connected
Ofcom's website has tips of staying connected during COVID-19.
Tips include:
- use your landline or wifi calls if you can
- move your router clear of other devices, and keep it switched on
- lower the demands on your connection
- try wired rather than wireless connections
- plug your router directly into your main phone socket
- test the speed on your broadband line
- tackle interference on your phone line
- get advice from your broadband provider's website
Reducing bandwidth
- Download films in standard definition (SD) rather than high definition (HD).
- Try to do download overnight, when demand is low.
- If you’re making video calls, turning the video off and using audio only will need much less of your bandwidth.
Optimise your computer or laptop performance:
- run fewer programmes at the same time
- install only good quality apps
- disable apps running unnecessarily in the background
- uninstall non-essential apps
- reclaim hard drive space and delete unnecessary files
- check your computer for malware regularly
- install the latest updates for your operating platform
Mobile broadband – getting the best coverage
Read Ofcom's tips on improving indoor coverage and reception