Changes and closures to Council services

This directory is to help you find out if the service you need from us is affected by the COVID-19 pandemic.

Jump to information about services:

Customer services - including emergency and out of hours support

Open as usual

Open with changes

Closed at this time

Customer services

Our customer services team are here to answer your enquiries over the phone and through email.

Our walk-in customer services centre at our Oakham offices is closed, so you are not able to make face to face enquiries.

Opening hours: 

Monday to Thursday, 8.30am to 5pm

Friday, 8.30am to 4.30pm

T: 01572 722577


There is also an emergency support line for enquiries outside of these hours - Harborough Lifeline: 

T: 01858 464499

If you are vulnerable or self-isolating and have no one to get you food or medicines, call our crisis helpline: 01572 729603 Monday to Thursday, 9am to 5pm, Friday 9am to 4.30pm

Open as usual: 

Open with changes:


These services are closed for the time being:


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