My Bills and Benefits is a quick, easy to use service that lets you see your Council Tax or Business Rates bill online, including details of any payments and instalments. All you need to register is an email address and a reference from a bill, invoice, or benefit letter we have sent to you.
My Bills and Benefits allows you to view all of the following in a single place:
- Your Council Tax or Business Rates bill
- Your instalments
- Your payments
- Your balance
- Your benefit claim (if you have one)
- The date and the amount of your next benefit payment
- Details of any overpayment of benefit
Should you have any problems accessing My Bills and Benefits then please see our Frequently Asked Questions document.
General Data Protection Regulation (GDPR)
In order to comply with the Data Protection Act and the General Data Protection Regulation (GDPR) we have to provide you with information about the personal data you give to us.
This information is set out below:
Rutland County Council is the data controller for the personal information you may provide. You can contact us by phone on 01572 722577, via email to firstname.lastname@example.org or by writing to us at Data Protection, Catmose House, Catmos Street, Oakham, Rutland, LE156HP.
Your information will be used so that we can administer your council tax account and collect council tax from you in accordance with the requirements of the Local Government Finance Act 1992 (and any subsequent legislation and regulations which apply)
Your personal data may be shared with other teams within the council in order to provide a service to you, to ensure our records are kept up to date or otherwise where we are required to do so under other legislation. We may also share it with other local authorities, civil enforcement agents and other organisations to make sure that your information is accurate; to prevent or detect crime and to pursue debtors to protect public funds. We may share the data with third parties if we are required by law to do so, this may include the Police or Government Agencies. We will not sell your data or use it for marketing purposes without your consent.
We will keep your data for seven years. This is in accordance with current legislation.
You have the following rights under the GDPR. Please note not all of these rights apply to all processing. Further details on each right can be found on our website https://www.rutland.gov.uk
- The right to be informed.
- The right of access.
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights related to automated decision making, including profiling’
If you are not happy with the way the council is handling your personal information you have the right to lodge a complaint with the Information Commissioner’s Office.