Your Housing Benefit will usually start from the Monday after we receive your application. In some circumstances we may be able to award Housing Benefit from an earlier date.
Backdating is sometimes possible but only in limited circumstances.
We can only backdate your claim if there is a good reason for us to do so as you are expected to claim support as soon as you need it.
Demonstrating a good reason for us to back date you claim is called showing ‘good cause’- for example:
We can only backdate your award for up to one month. You must ask us to do so and you must show ‘good cause’
We can backdate your award for up to 13 weeks and we will automatically do so if we can.
If we decide that we can’t backdate your award, then you can make an appeal on our appeals and disputes page here.
Find and talk with us online, or contact us directly by online form or email