Your very first payment of Housing Benefit will be paid within 14 days of us telling you how much you are entitled to. After this we will pay you four-weekly in arrears.
In 2019/20 there is a 53rd week when rent may be due. We will make any extra payment due for this week at the beginning of April.
Payment is made by BACS into a bank or building society account and is usually in your account on the Tuesday after we make the payment. This can be delayed, usually if there is a bank holiday.
Your Council Tax Support is paid directly onto your council tax account. It shows on your council tax bill as a lump sum credit.
Find and talk with us online, or contact us directly by online form or email