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Here to help families who are facing financial hardship

Date Published: 22 December 2020

Rutland County Council is asking residents to get in touch if they are experiencing financial difficulties over this festive period.

The call comes as part of the Council’s ‘Taking Care’ campaign that is working to highlight the range of services available to residents who may be struggling. 

The festive period can bring extra expenses and place additional strain on families whose budgets are already tightly stretched. 

With this year made even tougher by the Coronavirus pandemic which has seen many people furloughed, facing redundancy or struggling due to the lockdown restrictions, more than ever residents may be facing financial difficulty. 

Rutland County Council has a wide range of support services that can offer practical help, advice and financial assistance and is encouraging people get in touch if they are struggling to pay their rent, Council Tax, or other bills.

“We have dedicated support staff who are here to help all-year-round if you’re struggling to pay your Council Tax bill. We need to collect Council Tax so that we can fund important services. However, we know some people may be struggling to pay bills, particularly around this time of year, and we want to do all we can to help these households. 

“This year has been a very tough year financially and we want to reach out to those that may be struggling. Residents who are facing this as a new situation and may not be aware of the support available.”                              Councillor Gordon Brown, Portfolio Holder for Finance

The Council offers access to Housing Benefit and Council Tax Support for eligible people who need help towards their rent or Council Tax.

Financial crisis support is also available if you're struggling due to sudden financial hardship, which may be beneficial to those impacted by the pandemic. 

The Council can also assist by referring people to other support groups and services such as Citizens Advice Rutland and, in extreme cases, Rutland’s Crisis Support Fund can help by providing direct emergency help.

Discretionary Housing Payments can provide extra help towards rent for people receiving Housing Benefit or a housing element in their Universal Credit.

The Council is also backing a new free energy advice service for Rutland residents. Local Energy Advice Programme (LEAP) offers free in-home visits to any household in or at risk of fuel poverty. Residents receiving government benefits or allowances and those who meet certain health and vulnerability criteria may also be eligible.

Further information about the support available to people in Rutland can be found online.

You can contact Rutland’s Revenues and Benefits Team by calling: 01572 722 577

Alternatively, email: localtaxation@rutland.gov.uk regarding Council Tax or: benefits@rutland.gov.uk regarding Housing Benefits.

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