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Council Meets with EE to Discuss 4G Coverage

Date Published: 04 May 2018
Council Leader Oliver Hemsley with representatives from EE and BT

Rutland County Council has received reassurance from a leading mobile operator that 4G coverage in the county is getting better and will continue to improve.

A meeting between the Council and EE, which offers indoor 4G coverage to more than 85% of households in Rutland, took place last week to discuss the company’s future plans. It follows the publication of a national report, which questioned the quality and availability of 4G coverage from all mobile operators across Rutland.

“EE have assured us that they are making greater use of different mobile frequencies to improve capacity, speed and coverage in Rutland and will continue to get better as they invest in network upgrades and develop new sites. We’re pleased to note the progress that EE is making in extending 4G coverage to rural areas, including our own, and we hope to see the other operators’ plans for similar investment. Recent changes to national planning rules have also given mobile operators greater freedom to deploy taller masts and to do this quicker, which also bodes well for customers. We’re keen to work with landowners so that any rights of way that are needed for new masts can be arranged as quickly as possible, while respecting any sensitive locations.”
Council Leader Oliver Hemsley

Residents and businesses are advised to make use of the OfCom mobile broadband coverage checker to find out the quality of their indoor and outdoor coverage. This can be done by visiting OfCom's website.

Customers can also check via their mobile operator’s website but may need to consider upgrading or replacing their handset in order to take full advantage of 4G. Where mobile broadband signals appear weak, for example indoors, speak to your mobile operator about alternative ways to boost your signal, or look into using WiFi Calling, which is available from all operators and lets you use your mobile to call and text even when only WiFi is available.   

“Looking to the future, the rollout of fixed fibre broadband, both commercially and under the Council’s Digital Rutland partnership with BT, will help to underpin next generation 5G mobile delivery and ensure that our area is best served by this technology when it becomes available.”
Council Leader Oliver Hemsley

Learn more about the Council's broadband partnership with BT on our Digital Rutland page.

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