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Rutland among the best in England for care home standards

Date Published: 19 April 2017
Adult Social Care

Rutland is one of a small number of local authority areas in England that have been identified as having a high standard of care in residential homes, according to new research by the charity Independent Age.

In a report that looked at care home performance across the country, Rutland was found to be one of only three areas where all residential care homes are currently rated as either ‘Good’ or ‘Outstanding’ by the Care Quality Commission (CQC). The other two were Isles of Scilly and Islington in London.

The report has been welcomed by Rutland County Council as we have been working closely with local care homes and domiciliary care agencies over the past 12 months.

The Council has overall responsibility for ensuring that Rutland’s 11 in-county residential care providers and 12 domiciliary care agencies are fit for purpose, meet the needs of the service users and comply with CQC regulations.

Following the introduction of new Quality Assurance measures in March 2016, the Council and local care providers have spent the past year working together to develop closer ties, improve communication and information sharing and address any potential issues at the earliest possible stage.

“Care homes in Rutland work extremely hard to look after their residents, many of whom have complex physical and mental health needs. We want to see the best possible standard of care for these people and it’s a credit to local providers that all of Rutland’s care homes are currently rated as ‘Good’. By introducing a more collaborative approach that encourages closer ties between care providers, the Council, local partners and the CQC, we’ve been able to improve the support we offer to both residential homes and homecare providers. The response from providers has been excellent and the impact is clear to see from CQC evaluations and the recent study carried out by Independent Age.”
Councillor Richard Clifton, Portfolio Holder for Health and Adult Social Care

Over the past 12 months Rutland has seen a notable improvement in CQC ratings for care providers that are contracted by the Council:

  • Previously there were four in-county residential providers with 13 ratings of ‘Requires Improvement’ between them. This is now four providers with four ratings ‘Requires Improvement’, while all providers are currently rated ‘Good’ overall
  • There were two domiciliary care providers with five ratings of ‘Requires Improvement’ between them. This is now one provider with one rating of ‘Requires Improvement’, while all domiciliary providers are currently rated as ‘Good’

Care providers have also contributed towards overall improvements in attendance and participation at meetings where information and best practice are exchanged, leading to better experiences for service users.

Going forward, the Council is looking to offer additional support to care providers to run alongside ongoing safeguarding quality assurance work. This will include:

  • Fire Awareness Sessions in partnership with Leicestershire Fire and Rescue Service
  • Specialist training around issues such as dementia awareness and understanding challenging behaviours challenge, sourced in response to provider requests and 
  • Shared resources to assist providers in accessing NVQ qualifications for their staff

For more information about social care services in Rutland, including the availability and provision of residential and domiciliary care, please see our Adult Social Care page.

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