COVID-19 Advice and Guidance
Due to Covid 19, there are changes to the way our data protection team are working at the moment. The council is focusing its resources to offer key services, to support residents and businesses during the pandemic. Because of this, the time taken to respond to a Freedom of Information (FOI) request, Subject Access Request (SAR) or complaint may be longer.
For Freedom of Information Requests and Subject Access Requests we will respond within 40 working days. For a complaint the time limit is 30 working days.
We will keep this under review.
If we are unable to give you the information you have asked for, we will explain why.
Right to be Informed
You have the right to know how and why we collect your data, and how it is being used. This is called the right to be informed. The law says we must be open and honest about how and why we collect, use and store your data. Rutland County Council has documents which explain this in more detail for each of our services. These documents are called Privacy Notices.
Right of Access
You have the right to see the personal data we hold about you. This is called the right of access. You can ask to see the information that the council has about you. This is called a Subject Access Request. More information about asking for your data, as well as the form you need to make a request can be found on the Subject Access Request page.
Right to Erasure
You have the right to ask us to delete the information we have about you. This is called the right to erasure and is also known as the right to be forgotten. More information and the form you need to ask us to delete your data are available below.
Right to Restrict Processing
You have the right to ask us to stop using your personal information, or to ask for it to be deleted. This is called the right to restrict processing. This is only possible in certain situations. It usually means that we can keep your information but cannot use it or share it in any way.
Right to Data Portability
You have the right to ask for your data to be given back to you, or to be passed on to another service. This is called the right to data portability. For information about when this is possible, and the form needed to ask for your data to be moved, use the link below:
Right to Object
You have the right to tell us to stop using your data. This is called the right to object. For information about when this is possible and a request form, use the link below:
Right to Rectification
You have the right to ask us to correct your data if it isn’t right, or to add to it if there is information missing. This is called the right to rectification. For information about when this is possible and a request form, use the link below: