Compliments, Comments and Complaints

May 2018

The following privacy notice applies to Compliments Comments & Complaints.

Information collected:

  • Name 
  • Address 
  • Contact details 
  • Relationships Information 
  • Personal Referees 
  • Other Agencies Involved 
  • Family Composition 
  • Education Information 
  • Health Information  
  • Financial Information
  • Police involvement/Convictions
  • Housing Information  
  • Family History
  • NHS Number

Information that is supplied by a customer in relation to a complaint will be collected

Agencies we might share the information with:

  • ·Other Rutland County Council departments
  • ·Local Governance Ombudsman

Purpose for processing:

  • ·Service delivery
  • ·Service Improvement
  • ·Prevention/Detection of Crime/Fraud
  • ·Service Planning/Research
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