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Highway and Transport Working Group Concerns Process Privacy Notice

Highway and Transport Concerns Process

The following relates to any personal data that may be provided in order to progress (through all stages) a highway or transport related concern (including parking) submitted through the Highway and Transport concern process.

Personal information collected:

  • Title
  • Name
  • Address
  • Contact telephone number
  • Contact email address
  • Position
  • Disability

Who we might share the information with:

  • Other teams and officers within the council in order to provide a service to you, to ensure our records are kept up to date or otherwise where we are required to do so under other legislation.
  • Ward Members that may have interest in/ or be impacted by the proposal
  • Town councils, parish councils or meetings that may have interest in/ or be impacted by the proposal
  • The Portfolio Holder for Culture & Leisure, Highways & Transportation and Road Safety
  • Any external consultants (working on our behalf) to undertake feasibility studies and/or design work
  • The emergency services, for input or action on the concern raised
  • We may also share the data with third parties if we are required by law to do so, this may include the Police or Government Agencies.
  • Members of the Highways and Transport Working Group
  • Council Cabinet

Purpose for processing:

  • Service delivery
  • Service improvement
  • Processing requests for service
  • Identifying concerns
  • Developing feasibility studies relating to concerns raised
  • Implementing measures to address concerns raised
  • Creating Traffic Regulation Orders associated with any required works
  • Providing progress updates
  • Monitoring scheme success
  • Acknowledging, acting on and responding to public feedback on schemes

Under the General Data Protection Regulation (GDPR), the legal bases we rely on for processing personal information for general purposes are:

  • Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
  • Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.


Personal data will be retained for up to 2 years after a decision has been made regarding a concern raised.