Adult Social Care services

Adult Social Care

May 2019

The following Privacy Notice applies to Adult Social Care.

This includes the Prevention and Safeguarding Team, Long Term and Review Team and Integrated Hospital Discharge Team.

This notice supplements the Council’s overall Privacy Notice, which also includes information about how we protect your information, and on your rights in relation to the information we may hold about you.

The Care Act 2014 places a duty on us to work closely with Health colleagues to ensure the best level of care is delivered to our citizens.

We collect your personal information to provide the right kind of services for you. To do this we will collect details about your needs, support you already have in place and your financial circumstances. This can include accessing relevant healthcare information held by your healthcare professionals, for example via the national GP Summary Care Record.

This will help us

  • Provide you with the information and advice you need
  • Assess your care and support needs
  • Decide with you how best to meet your care and support need
  • Make sure your support is safe and effective
  • Work with others who provide you with support to ensure you get the best possible service
  • Make sure the care in place is meeting your needs
  • Calculate how much you can afford to pay towards your care and support
  • Help make enquiries into any worries or complaints you have about your care or support
  • Commission appropriate services to meet needs
  • Keep track of spending on care services
  • Review the quality of care
  • Research and plan new services
  • Ensure compliance with safeguarding adults policies and procedures 

The information we hold may be shared with other agencies, including health services, where there would be a benefit to you or in order to promote your personal health and wellbeing. There are certain occasions where information can be shared without consent, for example where there is a legal justification to do so, a serious crime has been or may be committed or where there might be a child or adult at risk.

Information collected or accessed:

  • Name
  • Address 
  • Date of Birth 
  • Ethnicity
  • NHS Number
  • Relationships Information 
  • Health Information  
  • Referral/Assessment Information 
  • Relevant Case Information 
  • Mental Capacity Information 
  • Contact details 
  • Other Agencies Involved 
  • Financial Information 
  • Risks
  • Next of Kin 

Agencies we might share the information with:

  • Health Services 
  • DWP 
  • Police 
  • Other Local Authorities
  • Rutland County Council, Children’s Social Care & other departments (finance)
  • Voluntary Agencies 
  • Education Providers
  • Prepaid cards providers
  • Direct payment support services

Purpose for processing:

We hold your information so that we can provide services that you require and keep in touch with you. We also use it to plan and improve our services and to look into any concerns you may have about the services you receive. We need to do this either because we have statutory duties to fulfil, or because we are required to undertake certain tasks for reasons of public interest. Purposes may include: Service delivery, Service Improvement, Prevention/Detection of Crime/Fraud, Service Planning/Research.

Under the General Data Protection Regulation (GDPR), the legal bases we rely on for processing personal information for general purposes are:

  • Legal Obligation - The processing is necessary to comply with the law (not including contractual obligations).
  • Public Task - The processing is necessary for the performance of a task carried out in the public interest or an official function, with a clear basis in law.

Under the General Data Protection Regulation (GDPR), the legal basis we rely on for processing special personal information for general purposes are:

  • Substantial Public Interest - The processing is necessary for reasons of substantial public interest, on the basis of law which shall be proportionate to the aim pursued.
  • Public Health - The processing is necessary for the delivery of Health and Social Care Services.

Use of your NHS Number in Adult Social Care:

If you are receiving support from adult social care then the NHS may share your NHS number with Adult Social Care. This is so that the NHS and adult social care are using the same number to identify you whilst providing your care.

By using the same number the NHS and adult social care can work together more closely to improve your care and support.

We will use this Number in an integrated care record system across a number of support services including GP’s, hospitals, community matrons, district nurses and social care practitioners.

If you wish to opt out from the use of your NHS Number for social care purposes, please talk with your social worker, by contacting us on 01572 722577 or email


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