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Our Christmas and New Year opening hours

Date Published: 11 December 2020
Oakham winter

Rutland County Council has published opening hours for key buildings and services over the Christmas and New Year period.

The Council’s Catmose office building in Oakham is currently closed to the public due to COVID-19 restrictions, along with Cottesmore Household Waste and Recycling Centre, Rutland County Museum, Oakham Castle, Jules House and Visions Children’s Centre.

Oakham Library is operating a limited service following the end of lockdown. Branch libraries in Uppingham, Ketton and Ryhall remain closed until further notice. 

Rutland County Council’s customer service call centre and other key services will be open between Christmas and New Year. Rutland residents are asked to be mindful of Bank Holiday closures and any changes to normal opening hours. Services will also be closed on Thursday 24 December (Christmas Eve).

Rutland County Council provides an out of hours contact centre service when it’s offices are closed, meaning 24/7 support is available all-year-round in case of emergencies. Simply call: 01858 464 499.

Lots of Rutland County Council services can also be accessed through our website.

Pay, report and apply online

“We will have staff working hard throughout the Christmas and New Year period, particularly on the roads and where we provide year-round care for adults and children. Some of our other services will be closed because of Bank Holidays or operating slightly different hours, so please check opening times. On behalf the Council, I would like to wish everyone in Rutland a very Merry Christmas and a happy New Year.”
Councillor Oliver Hemsley, Leader of Rutland County Council

Customer Call Centre

Date

Open at

Closing at

Thursday 24 December

CLOSED

CLOSED

Friday 25 December

CLOSED

CLOSED

Saturday 26 December

CLOSED

CLOSED

Sunday 27 December

CLOSED

CLOSED

Monday 28 December

CLOSED

CLOSED

Tuesday 29 December

9.00am

5.00pm

Wednesday 30 December

8.30am

5.00pm

Thursday 31 December

8.30am

5.00pm

Friday 1 January

CLOSED

CLOSED

Saturday 2 January

CLOSED

CLOSED

Sunday 3 January

CLOSED

CLOSED

Monday 4 January

8.30am

5.00pm

 

Adults and Children’s Safeguarding Duty Teams

Date

Open at

Closing at

Thursday 24 December

8.30am

5.00pm

Friday 25 December

CLOSED

CLOSED

Saturday 26 December

CLOSED

CLOSED

Sunday 27 December

CLOSED

CLOSED

Monday 28 December

CLOSED

CLOSED

Tuesday 29 December

8.30am

5.00pm

Wednesday 30 December

8.30am

5.00pm

Thursday 31 December

8.30am

5.00pm

Friday 1 January

CLOSED

CLOSED

Saturday 2 January

CLOSED

CLOSED

Sunday 3 January

CLOSED

CLOSED

Monday 4 January

8.30am

5.00pm

To report any safeguarding concerns about a vulnerable child or adult during the hours shown above, please call: 

Emergency out of hours contact details for Rutland’s adult and children’s social services, when the Council is closed, are as follows:

Oakham Library

Date

Open at

Closing at

Thursday 24 December

CLOSED

CLOSED

Friday 25 December

CLOSED

CLOSED

Saturday 26 December

CLOSED

CLOSED

Sunday 27 December

CLOSED

CLOSED

Monday 28 December

CLOSED

CLOSED

Tuesday 29 December

CLOSED

CLOSED

Wednesday 30 December

9.30am

2.00pm

Thursday 31 December

CLOSED

CLOSED

Friday 1 January

CLOSED

CLOSED

Saturday 2 January

9.30am

1.00pm

Sunday 3 January

CLOSED

CLOSED

Monday 4 January

9.30am

2.00pm

 

North Luffenham Recycling Centre

Date

Open at

Closing at

Thursday 24 December

10.00am

3.00pm

Friday 25 December

CLOSED

CLOSED

Saturday 26 December

CLOSED

CLOSED

Sunday 27 December

CLOSED

CLOSED

Monday 28 December

CLOSED

CLOSED

Tuesday 29 December

10.00am

4.00pm

Wednesday 30 December

10.00am

4.00pm

Thursday 31 December

10.00am

3.00pm

Friday 1 January

CLOSED

CLOSED

Saturday 2 January

10.00am

4.00pm

Sunday 3 January

10.00am

4.00pm

Monday 4 January

CLOSED

CLOSED

 

Register Office

Date

Availability

Thursday 24 December

Appointments available – please call to arrange

Friday 25 December

CLOSED

Saturday 26 December

CLOSED

Sunday 27 December

CLOSED

Monday 28 December

Emergency death appointments only – please call

Tuesday 29 December

Appointments available – please call to arrange

Wednesday 30 December

Emergency death appointments only – please call

Thursday 31 December

Appointments available – please call to arrange

Friday 1 January

CLOSED

Saturday 2 January

CLOSED

Sunday 3 January

CLOSED

Monday 4 January

Appointments available – please call to arrange

 

Other services

Christmas and New Year opening hours for all other Council Services not shown above are as follows: 

Date

Open at

Closing at

Thursday 24 December

CLOSED

CLOSED

Friday 25 December

CLOSED

CLOSED

Saturday 26 December

CLOSED

CLOSED

Sunday 27 December

CLOSED

CLOSED

Monday 28 December

CLOSED

CLOSED

Tuesday 29 December

9.00am

5.00pm

Wednesday 30 December

8.30am

5.00pm

Thursday 31 December

8.30am

5.00pm

Friday 1 January

CLOSED

CLOSED

Saturday 2 January

CLOSED

CLOSED

Sunday 3 January

CLOSED

CLOSED

Monday 4 January

8.30am

5.00pm



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