COVID-19: Council building closures and changes to service opening hours
You can contact us during normal office hours using any of our normal contact methods. If you need to contact us outside of office hours because it's an emergency please use one of the following numbers depending on the nature of the emergency.
Out of hours emergencies
Our emergency out of hours service is provided by Harborough Lifeline. This 24 hour service can be contacted by calling 01858 464 499
Children Social Services
During emergencies only, outside office hours and at weekends and bank holidays our Children's Social Services team can be contacted by calling 0116 305 0005
In an emergency you can also contact the police by calling 999
More advice and information is available from the Leicestershire & Rutland Local Safeguarding Children Board.
Adult Social Services
During emergencies only, outside office hours and at weekends and bank holidays our Adult Social Services team can be contacted by calling 0116 255 1606
If you are hard of hearing or deaf and not able to phone us you can contact us via e-mail.
We can then e-mail you back, or contact you via text if you prefer.
Please email between 8.30 am 5 pm Monday to Thursday
8.30 am 4.30 pm Friday
contactresponse@leicester.gov.uk
Our out of office hours email must be used for emergencies only
emergency-team@leicester.gov.uk
In an emergency you can also contact the police by calling 999
More advice and information is available from the Leicestershire & Rutland Local Safeguarding Adults Board and Safeguarding Adults: Multi-Agency Policy and Procedures
