There will be a change to our call centre opening hours from Monday 18 January 2021 - the centre will be closed from 12:30pm to 2pm, Monday to Friday
COVID-19: Find out about changes to Council services
We provide a wide range of service and many of these can be accessed online:
If you cannot find what you are looking for or still need to contact us, please see further details below.
Contact us online
Complete our online form for a quick response.
Online Contact Form
Have you contacted us about this before? Please use this box to fill in your request, complaint, comment or question...
Do you require a response?
In order to comply with the Data Protection Act and the General Data Protection Regulation (GDPR), we have to provide you with information about the personal data you give to us.
Rutland County Council is the data controller for the personal information you may provide. You can contact us by phone on
01572 722577, email to firstname.lastname@example.org or by writing to us at Data Protection, Catmose House, Catmos Street, Oakham, Rutland, LE156HP.
Your personal data may be shared with other teams within the council in order to provide a service to you, to ensure our records are kept up to date or otherwise where we are required to do so under other legislation. We may share the data with third parties if we are required by law to do so, this may include the Police or Government Agencies. We will not sell your data or use it for marketing purposes without your consent.
You have the following rights under the GDPR. Please note not all of these rights apply to all processing. Further details on each right can be found on our website
www.rutland.gov.uk the right to be informed the right of access the right to rectification the right to erasure the right to restrict processing the right to data portability the right to object rights related to automated decision making, including profiling
Telephone: 01572 722 577
Fax: 01572 758 307
You can call any time between the hours below:
Monday 8.30am to 12:30pm - 2pm to 5pm Tuesday 9am to 12:30pm - 2pm to 5pm Wednesday 8.30am to 12:30pm - 2pm to 5pm Thursday 8:30am to 12:30pm - 2pm to 5pm Friday 8:30am to 12:30pm - 2pm to 4.30pm
Our call centre is closed from 12:30pm to 2pm daily, emails are still monitored during this time. Our Crisis line, and our Adult and Children's Social Services duty desk are still available during this time.
Our offices are closed on bank holidays. Out of hours
Our emergency out of hours service is provided by Harborough Lifeline.
This is the number to call outside of our office hours:
Call: 01858 464 499 .
Rutland County Council
Opening hours Monday 8.30am - 4.45pm Tuesday 9.00am - 4.45pm Wednesday 8.30am - 4.45pm Thursday 8.30am - 4.45pm Friday 8.30am - 4.15pm
Our offices are closed on Bank Holidays. Media enquiries
If you are a member of the press and would like to speak to our communications team please contact:
email@example.com or call 01572 758328/ 758222