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Contact us

We provide a wide range of service and many of these can be accessed online:

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If you cannot find what you are looking for or still need to contact us, please see further details below.   

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Customer Services email address: enquiries@rutland.gov.uk


Telephone: 01572 722 577

Fax: 01572 758 307

You can call any time between the hours below:

  • Monday 8.30am – 5.00pm
  • Tuesday 9.00am – 5.00pm
  • Wednesday 8.30am – 5.00pm
  • Thursday 8:30am – 5.00pm
  • Friday 8:30am – 4.30pm 

Our offices are closed on Bank Holidays.

Emergency Out of Hours

 Our emergency out of hours service is provided by Harborough Lifeline. This 24 hour service can be contacted by calling 01858 464 499. For more information about our Emergency Out of Hours Services please see our Emergency Out of Hours page.

Visit us

You can visit our Customer Services Team at the councils main office. This is also our postal address:

Rutland County Council
Catmose Street
LE15 6HP

Opening hours

  • Monday 8.30am - 4.45pm    
  • Tuesday 9.00am - 4.45pm
  • Wednesday 8.30am - 4.45pm
  • Thursday 8.30am - 4.45pm
  • Friday 8.30am - 4.15pm

Our offices are closed on Bank Holidays.

Customer Services Closures

Between 8.30am and 12.30pm on the third Friday of every month, the front enquiry desk at Catmose will be closed and we will be running a limited service in our call centre.

The police help desk in our main reception area is not affected by the closure and will be open as normal.

Dates affected throughout 2017/18 are as follows: 

  • 16th Feb 2018
  • 16th March 2018 
  • 20th April 2018
  • 18th May 2018
  • 15th June 2018
  • 20st July 2018
  • 17th August 2018
  • 21st September 2018
  • 19th October 2018
  • 16th November 2018
  • 21st December 2018