School and college transport
COVID-19 transport guidance for parents
We have published our guidelines for parents whose children use Rutland County Council school transport.
If you have any questions or concerns, please contact our School Transport team using the contact details provided on the document.
Is my child eligible?
Your child is eligible for transport if they live in Rutland, are of statutory school age (5 to 16 years old) and either:
- goes to their qualifying primary school, but lives more than two miles from the school
- goes to their qualifying secondary school, but lives more than three miles away
Applying for school transport
You can apply at any time, but if you need transport to start at the beginning of the school year, you need to apply (and pay, if you're not entitled to free transport) by 30 June
If you make a successful application after 30 June, we cannot guarantee that your child's transport will be in place for the start of the school year.
You can apply online from the link on this page - make sure you enter all the details correctly and submit a suitable photo of your child
Waiting for a response
We will let you know if you application has been successful or not within ten working days.
You can either:
- pay the full amount
- pay by direct debit
To pay by direct debit you need to fill in the direct debit form and submit it with your application.
You can read about how 'special circumstances' are defined in our policy
Free transport could be considered if your child cannot use normal school transport for special reasons. This only applies if your child lives in Rutland.
Some examples of special circumstances:
- a child has a medical issue
- a family needs to move home within Rutland for reasons outside of their control, who have a child in critical academic years 10 and 11
Unsafe walking routes
You may feel that your child's walking route is unsafe.
We can assess this using national guidelines.
To request an assessment, email: firstname.lastname@example.org
Low income families
If you child is entitled to free school meals or you get of one of the qualifying benefits, you may qualify for help with transport.
Contact the school transport team for more information:
Tel: 01572 722577
Special educational needs
Your child may be entitled to transport if they have an EHCP and meet the criteria in the SEND school transport policy.
If your child is awarded transport, this will be reviewed annually.
To find out if your child is eligible, email: email@example.com
SEND school transport policy frequently asked questions
Fare paying transport
You may be able to pay for a place on school transport, if spaces are available.
When will allocate any spaces, children and young people who live in Rutland and siblings of entitled students will be given priority.
Any spaces left will then be allocated on ‘first come, first served’ basis.
Some things to be aware of before you apply:
- fare paying places may not be allocated until after term starts, so you'll need to make sure you have another way to get your child to school
- students who are entitled to transport will always take priority, so fare paying places can withdrawn with one month’s notice. A proportional refund will be given
- there's no guarantee that if you have a space one year, it'll be available the next
- this offer is also open to people who live outside of Rutland
- the offer is not available for local bus service routes
- you need to reapply each year
Payments and transfers
If you have been allocated a fare paying place, there is a charge to pay.
The following rates apply:
- Pupils who live in Rutland, and attend their nearest qualifying school: £107 for the academic year (payable in full)
- Pupils who live in Rutland, and do not attend their nearest qualifying school: £278 for the academic year (payable in full, or by four Direct Debit instalments of £68.25, or six of £46.34)
- Pupils who do not live in Rutland: £523 (payable in full, or by four Direct Debit instalments of £130.75 or six of £87.17)
How to pay
You can pay in full, or by Direct Debit - you'll need to indicate your payment method on your application form.
- pay by Direct Debit - the first payment will taken on or just after 1 October 2020 (you'll need to return a completed Direct Debit form with your application)
- pay in full - your payment must be paid by 1 October 2020
Important payment information:
- pay over the phone - call our customer services team on 01572 722577
- pay by online banking - sort code 30-64-10, account number 37780460 (use your child's name and the name of the school or college in the payment reference)
If you default on payments, the travel pass will be withdrawn.
If you have an outstanding debt for school transport, this must be paid before we can consider a new application.
You will be charged the full cost for part term use (instalment plans accepted).
Travel passes will not be issued until we receive your full of part payment, or any exemptions are authorised.
Rules when using school transport
Misbehaviour on school buses is a serious issue, and could lead to a child being excluded from school transport.
Bad behaviour will not be tolerated, and will be fully investigated.
Any incidents will be dealt with as described in our home to school transport policy (appendix d).
CCTV may be in use.
Students must not:
- be on time - buses depart at the scheduled times. If your child misses the bus, you are responsible for getting them to school.
- carry their pass at all times - if not, your child may be refused travel. If your child travels on a public bus service, they will be asked to pay a fare if they're unable to show their pass.
- behave appropriately at bus stops
- hold any shall bag on their lap, and store larger items under the seat at the front of the bus
- stay in the seats during the journey, and use seat belts (where available)
- throw things
- distract the driver
- eat on the bus
- leave litter
- meet young children at the bus stop - be there at least ten minutes before the scheduled drop off time, in case the bus arrives early
- tell your child that they should go to the school office to arrange transport home, if they've missed their bus
If the bus breaks down, students must follow the driver’s instructions.
Students should remain on the bus (if safe to do so), and not get off or leave the area until they're told to do so.
Bad weather conditions
In bad weather, buses may be affected:
- allow the bus extra time to get to each stop, as there may be delays
- if you take your child to school, you'll also need to collect them the end of the day
- if schools close early, we will arrange for buses to pick students up earlier. Schools should let you know if they are closing early - make sure the school has your correct contact details
- school closures and traffic updates are reported on local websites and radio stations
Frequently asked questions
I have an exchange student staying, can they travel on the bus with me?
If space is available we can try to accommodate this request - email firstname.lastname@example.org.
My child is going somewhere else after school. Can they go on a different bus?
Unfortunately not - transport is organised from you home to your school only.
My partner and I have split up. Can my child get a bus from both houses?
Yes - email email@example.com to arrange this.
We have moved house. Can my child still get the school bus?
We'll need to reassess whether you're still entitled to transport - email firstname.lastname@example.org
My child has to stay late at school. What can I do?
You'll have to organise another form of transport - school transport operates for the start of school and the end of the school day.
We live close to my child's school but there are no footpaths. Can they get on a bus?
We'd need to carry out a safe walking route assessment.
If the assessment finds that the route is unsafe, your child will be able to have a pass. Email email@example.com for more information.