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Better Broadband Scheme

The Government has committed to giving access to 2Mbps download speed (a basic broadband service) to every premise in the UK. 

As part of this commitment Digital Rutland in conjunction with Broadband Delivery UK (BDUK) is making available the option of a subsidised broadband installation for eligible premises.

The Better Broadband Subsidy Scheme provides support towards the cost of the installation of a broadband connection so that a basic broadband service can be purchased for a first year cost of no more than £400 (taking into account of any up-front costs and the 12 month service charges). 

The scheme can also be used to access more expensive packages with higher speeds and/or greater monthly data allowances.

You will only be eligible if your premise has access to download speeds of less than 2Mbps. 

You can check whether superfast broadband is available to you using the GoSuperfast checker and what your current broadband speed is using the ADSL availability checker.

If you think you are eligible, you can apply for a Subsidy Code, which will enable you to order a subsidised broadband connection from any of the service providers that are part of the scheme. Each of the providers offer a variety of packages based on the amount of data you need and the speed of connection.

Please complete and submit the form below in order to register your interest in the Better Broadband Scheme. You will receive a response from us via email within seven days to confirm if you are eligible.

You can also see details of Better Broadband Scheme Suppliers listed by local area on the UK government's website.

Better Broadband
Are you the owner or the occupier of the property?
Do you currently have a broadband product?
Please confirm to the best of your knowledge, that there are no alternative affordable broadband services which would provide you with a download speed of at least 2Mbps?
Do you currently have a satellite product?
I confirm that I have read the guidance information and I understand the limitations of satellite technology

In order to comply with the Data Protection Act and the General Data Protection Regulation (GDPR), which comes into effect in May 2018, we have to provide you    with information about the personal data you give to us.  This information is set out below:

Rutland County Council is the data controller for the personal information you may provide. You can contact us by phone on 01572 722577, via email to dataprotection@rutland.gov.uk or by writing to us at Data Protection, Catmose House, Oakham, Rutland. LE156HP

Your information will be used so that we can assess your eligibility for the Better Broadband Voucher scheme.

Your personal data may be shared with other teams within the council in order to provide a service to you, to ensure our records are kept up to date or otherwise where we are required to do so under other legislation. We will also share your data with Broadband Delivery UK  ( a section within the Department for Culture, Media and Sport) who run the Better Broadband Voucher Scheme and will provide the Vouchers to eligible households and businesses.  We may share the data with other third parties if we are required by law to do so, this may include the Police or other Government Agencies.  We will not sell your data or use it for marketing purposes without your consent.

 We will keep your data for a 12 month period. This is in accordance with current legislation.

You have the following rights under the GDPR.  Please note not all of these rights apply to all processing.  Further details on each right can be found on our website (https://www.rutland.gov.uk)

  • ·The right to be informed.
  • ·The right of access.
  • ·The right to rectification
  • ·The right to erasure
  • ·The right to restrict processing
  • ·The right to data portability
  • ·The right to object
  • ·Rights related to automated decision making, including profiling’

 If you are not happy with the way the council is handling your personal information you have the right to lodge a complaint with the Information Commissioner’s Office.

Taking out a broadband service under this scheme will not prevent your premises from being considered for superfast broadband in the future.  Applications to the Better Broadband Subsidy Scheme can be made until the end of 2018.

Guidance for communities considering aggregating Better Broadband Subsidy Scheme codes can be found in our guidance document