The Rutland CCTV Service provides monitored CCTV for the benefit of the wider public, partner agencies and customers.
We use the latest in CCTV technology to deliver high quality surveillance that keeps people, property and assets safe.
Our Control Centre monitors and records all footage from our camera network.
With direct communication links to the police and other agencies, we use camera footage to prevent and detect incidents of crime, public disorder, anti-social behaviour, theft and more.
CCTV in Public Spaces
We currently operate public space CCTV in Oakham and Uppingham. A total of 24 cameras are located at key points across Rutland to provide coverage of the area. All cameras are overt and clearly identifiable.
Oakham CCTV Locations Map 2020
Uppingham CCTV Locations Map 2020
CCTV Code of Practice
To ensure our service is fully accountable we operate in accordance with a CCTV Code of Practice.
This Code details how the service is managed, operates on a day to day basis and protects access to information. We take data protection and personal privacy very seriously.
It is vital we have strong mechanisms in place for public protection so that people can have trust in the use of CCTV.
Download our CCTV Code of Practice
Requesting CCTV footage
You have the right to get a copy of the information that is held about you. This includes CCTV footage of you in public spaces.
Footage can sometimes be required for civil investigations or claims. Certain restrictions do apply and CCTV footage will not be released if it infringes another person’s privacy rights or impacts on a criminal investigation.
To request CCTV footage you must complete a Subject Access Request.
Contact us For any queries about the CCTV Service please email email@example.com
How to make a complaint
There will be times when customers feel dissatisfied with the service they have received and wish to make a complaint.
We Recognise the value of customer feedback and strive to learn from and use the information to drive forward improvements to services.
If you wish to make a compliant or raise concerns regarding our CCTV arrangements our compliments, Comments and Complaints Policy can be found here.