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Taxi and Private Hire Regulation

Coronavirus (COVID-19) advice

Coronavirus (COVID-19) - Taxi and Private Hire vehicle drivers and operators

Coronavirus (COVID-19) - Guidance for carrying passengers with guide dogs

Coronavirus (COVID-19) - Protective screens

We are doing all we can to work with operators to ensure maximum safety for drivers and passengers. While we cannot specifically endorse the use of protective screens due to a lack of safety testing and information, we are taking a realistic approach to the policy.

Rutland Council Council does not seek to approve the use of specific safety screens; therefore, it is the responsibility of the operator/proprietor to ensure that a protective screen installed is fit for purpose and does not compromise public safety. We will not accept liability in the event the screen caused injury to a driver or passenger. You must however confirm with your insurance provider that fitting a screen will not invalidate your policy and you must retain this confirmation.

The protective screen:

- Must be fitted with either Velcro or adhesive fastenings

- Must be fitted in accordance with the manufacturer's instructions

- Must be composed of fire-resistant materials

- Must meet relevant safety standards

- Should remain free of scratches, stickers or clouding that impedes either driver or   passenger visibility

- Should be adequately cleaned and disinfected between bookings and at the start   and end of the driver’s shift

- Must not impede driver or passenger access to the vehicle

- Must not impede the driver's vision, movement or communication with passengers

- Must not wrap around the driver seat and create a partition between the two front   seats, in addition to the rear cabin area. It should only be fitted behind both front   seats

- Must not be fitted in such a way that it affects the structural integrity of the           vehicle, or interfere with any manufacturer fitted safety equipment e.g. air bags

- Must not be permanently installed in the vehicle

- Must not have a solid frame fitted to the screen

You must remove the screens upon instruction of the local authority once the necessity for protective screens has ended. 

If an authorised officer of the council has any concerns about the use of the screen in a licensed vehicle, the screen may be required to be removed and notification will be given to the operator/proprietor.

Further guidance can be found on the following government websites:

Institute of Licensing

Gov.uk guidance for safer travel

Gov.uk guidance for operators

Coronavirus (COVID-19) - advice for taxi and private hire driver

The Government has not currently put any restrictions on these services.

But it's important to follow these measures to help protect yourself and your customer:

always carry tissues, and use them to catch coughs and sneezes

- dispose of used tissues in a bin as soon as possible – you could carry bin liners in   your car for you and your customers. Double bag all used tissues

- wash your hands regularly with soap and water, or if not possible use sanitiser gel

- clean surfaces, seats and payment devices regularly with routine cleaning   materials, or sanitising wipes or spray

- If you share your taxi or private hire vehicle, regularly clean the steering wheel   and instruments

- where possible use card payment devices to avoid handling coins and notes

- If you're clinically extremely vulnerable to COVID-19, undertake other jobs to     avoid unnecessary contact with other people

We expect all private hire drivers to fully cooperate with any enquiries you may receive from Public Health England or other relevant agencies.

Whilst the above advice is current at the time of writing, please regularly check the Public Health England website.

Coronavirus (COVID-19) - Information for businesses

Government support for businesses including some grant funding, statutory sick pay measures, and reliefs on business rates

Guidance for employers and businesses including how you can help prevent the spread of Covid-19 and what to do if an employee becomes ill

Taxis and Private Hire Vehicles

Taxis (Hackney Carriage Vehicle)

A taxi, also called a hackney carriage, is a vehicle that is able to be hailed in the street and is allowed to wait on designated ranks. A taxi does not have to be pre-booked. Taxis can usually be spotted by the illuminated signs on top of the vehicle. All licensed taxis are required to display a white plate at the rear of the vehicle which contains the licence number and the number of passengers the vehicle can legally transport.

Taxis can be found on ranks in Oakham, these are located on the High Street near the market place, on South Street outside Tesco's and at the railway station.

Private Hire Vehicles

A private hire vehicle is a vehicle that must be pre-booked through a licensed private hire operator. Private hire vehicles cannot be flagged down in the street and are not allowed to wait on a rank. A private hire vehicle can be identified by a yellow licence plate, as opposed to a white plate displayed by taxis. 

A private hire vehicle can only carry a maximum of 8 passengers and includes various types of saloon, estate or people carrier vehicles. 

Legislation and guidance 

Town Police Clauses Act (1847)

Local Government (Miscellaneous Provisions) Act (1976)

Guidance on determining the suitability of applicants

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