The National Register of Taxi Licence Refusals, Revocations, and Suspensions Register (or the NR3S Register, for short) is a register of information about times when a licensing authority has refused, suspended, chosen not to renew, or revoked a taxi or Private Hire Vehicle driver’s licence, based on safeguarding or road safety information about the driver.
National Register of Refusals, Revocations and Suspensions
All licensing authorities in England must:
- Add details of any refusal to issue or renew a Taxi or Private Hire driver licence application to a national register for safeguarding or road safety concerns
- Record any revocation or suspension of a Taxi or Private Hire driver licence on this register if it relates to safeguarding or road safety concerns
- Search the register before issuing or renewing any Taxi or Private Hire driver licence
If a licence is refused, revoked or suspended, all licensing authorities in England must record information about the applicant on the NR3S database. This information will be held for up to 11 years. Historic decisions may also be added to register.
This is to assess whether an individual is a fit and proper person to hold a Taxi or Private Hire drivers licence.
More information about this legislation can be found on the national GOV.UK website.
Frequently asked questions
What is the National Register of Taxi Licence Refusals, Revocations, and Suspensions?
Who runs the Register?
The Register is run by the National Anti-Fraud Network Data and Intelligence Services (NAFN).
NAFN is a not for profit, unincorporated body formed by its members to provide services which support their work in the protection of the public interest. NAFN staff are employees of Tameside Metropolitan Borough Council.
What is the legal basis for the Register?
The legal basis for the Register is the Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Act 2022. Section 4 of the 2022 Act provides for the existence of the Register and gives the Secretary of State power to designate a person to run it. NAFN has been designated under this section.
Who actually runs the Register?
The work of running and maintaining the Register is carried out by Tameside Metropolitan Borough Council, which works closely with NAFN.
Did the Register exist before the 2022 Act?
Yes. The Register was set up on a voluntary basis in 2018 and was run by NAFN and Tameside Metropolitan Borough Council on behalf of licensing authorities. The 2022 Act puts the Register on a statutory footing.
The Register was originally known as the National Register of Taxi Licence Revocations and Refusals (or the NR3 Register). It has been enhanced to meet the requirements of the 2022 Act, and rebranded as the National Register of Taxi Licence Refusals, Revocations, and Suspensions (or the NR3S Register).
Which authorities can use the Register?
The 2022 Act says that the following can search the database, make entries in it and amend, remove and reinstate entries that they have made:
- Licensing authorities
- Relevant authorities
- The Department for Infrastructure in Northern Ireland
Licensing authorities” means public authorities in England which have licensing functions under any of the following:
- Sections 37 to 68 of the Town Police Clauses Act 1847
- The Metropolitan Public Carriage Act 1869
- The Plymouth City Council Act 1975
- Part 2 of the Local Government (Miscellaneous Provisions) Act 1976
- Section 13 of the Private Hire Vehicles (London) Act 1998
“Relevant authorities” means:
- District council in Wales
- A licensing authority within the meaning of section 2 of the Civic Government (Scotland) Act 1982
Who adds information to the Register?
Information is added by the relevant authorities. When a licensing authority decides to do any of the following, based on certain specified information about safeguarding or road safety:
- To refuse a person's application for a driver's licence
- To refuse a person's application for the renewal of a driver's licence
- To suspend a person's driver's licence
- To revoke a person's driver's licence
- It must the add information to the Register about its decision
What information does the licensing authority have to add to the Register?
The licensing authority must add the following information about the person whose licence it has refused, suspended or revoked:
- The person's full name, date of birth, home address and national insurance number
- If the person holds a licence to drive a motor vehicle granted under Part 3 of the Road Traffic Act 1988, the driver number shown on the licence
- If the person holds a Northern Ireland driving licence, the driver number shown on the licence
- If the person holds a Community licence, the number of the licence
- The name of the licensing authority and details of how further information about the decision can be obtained from the authority
- The date on which the decision was made and (if different) the date on which it takes effect
- The date on which any subsequent change to the decision was made and (if different) the date on which it takes effect
- If the decision is to suspend the person's driver's licence for a period, the date on which the suspension is to end
- Any other information that the Secretary of State prescribes by regulations
Who has to check the Register?
Before making a decision on a person's application for a taxi or Private Hire Vehicle licence (or for renewal of such a licence), a licensing authority must check the Register for entries about that person. If there is an entry:
- The licensing authority must write to the authority that made the entry, asking for the relevant information on which the recording authority based its decision about the person
- The authority that made the entry must provide it with that information
Will I automatically be refused a taxi or private hire vehicle licence if there is information about me on the Register?
No. Licensing authorities are legally required to consider each taxi and Private Hire Vehicle driver licence application on its own merits. They cannot refuse an application simply because an applicant is recorded on the NR3S Register.
The purpose of the Register is to ensure that authorities have the full information necessary to help them reach a decision on whether an individual is ‘fit and proper’ to have a licence. For instance, if circumstances have materially changed since the decision that has been recorded on the Register, it may be appropriate for another authority to award the same individual a licence.
Can the information on the Register be used for any other purposes?
The 2022 Act says that the person running the Register must make sure that the information in the Register is disclosed only for:
- The safeguarding of passengers
- Road safety
Can members of the public check the Register?
No. This is because of what the 2022 Act says about the purposes for which the information in the Register can be disclosed.
Do licensing authorities share information with each other, as well as the Register?
Yes. The 2022 Act deals with a situation where an English licensing authority becomes aware of certain specified information about safeguarding or road safety, regarding a taxi or Private Hire Vehicle driver who has driven in its area relying on a licence granted by another authority.
In some circumstances, the authority that becomes aware of that information must share it with the authority that granted the licence.
The latter authority must then consider whether to suspend or revoke the driver’s taxi or Private Hire Vehicle licence.
How do I find out if information about me is held on the Register?
Under the data protection legislation, you can make a subject access request to NAFN or to any authority that you think may have put information about you on the Register, asking to see the information about you that is held on the Register.
How long is information kept on the Register?
The 2022 Act says that an entry on the Register should be kept for 11 years from the time when it was first made.
Is the Register governed by data protection law?
Yes. The relevant law is set out in the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 (“DPA 2018”). These apply in relation to the personal data that is held on the Register. UK GDPR and DPA 2018 impose obligations on:
- The authorities that provide information to the Register, and consult it
- Tameside Metropolitan Borough Council
NAFN and the authorities are “joint controllers” of the information contained in entries on the Register. Authorities that consult the Register are “controllers” in relation to their access to and use of the data they consult. Tameside Metropolitan Borough Council is a “processor”, operating the Register so that the authorities can add information to it and consult it.
Can I find out how licensing authorities comply with data protection legislation as regards the Register?
Yes. Under the UK GDPR, controllers of personal data must provide certain specified information about how they process this information. This is often referred to as a “privacy notice”.
You should be able to see the relevant privacy notice on the website of each licensing authority.
Can I find out more about how NAFN complies with data protection legislation as regards the Register?
Yes. Further details can be found on NAFN’s privacy notice for the Register.
All our data processing and sharing will comply with the Data Protection Act (DPA) and the General Data Protection Regulations (GDPR). Applicants have the right to lodge a complaint with the Information Commissioner.
Licensing in Rutland is a shared service with Peterborough City Council. More information about data protection rights, including contact details for the Council’s Data Protection Officer and the Information Commissioner, can be found on the Peterborough City Council website.