We share our housing standards service with Peterborough City Council.
The housing standards team:
- address issues with disrepair and enforce standards in the private rented sector
- implement mandatory licencing of houses in multiple occupation
- inspect and review standards and conditions in mobile homes, camping and touring sites
- investigate illegal evictions, overcrowding and empty properties
To contact the team, email: firstname.lastname@example.org
Repairs to rented accommodation
Rented accommodation repairs can either be the responsibility of the landlord or the tenant and are usually set out in your tenancy agreement.
Generally, your landlord is responsible for:
- structural repairs
- repairs to essential supplies - for example water, gas and electricity
- repairs where there may be a health and safety risk
Tenants are usually responsible for:
- internal decorations
- upkeep of items you've installed yourself
- repairing damage caused by yourself, a member of your family or visitors
You should contact your landlord to ask them to carry out repairs. If your landlord refuses to do the repairs, email our housing enforcement team: email@example.com.
Repairs to owner occupied accommodation
If you own your own property, you are responsible for maintaining and improving your home.
If you're a landlord, you have a legal responsibility to maintain your property and make sure it's let in a good state of repair.
The property must be free from all serious health and safety hazards.
If you fail in this duty, we will inspect the property using the Housing Health & Safety Rating System (HHSRS) and where necessary, we will enforce you to address the hazard(s) to an acceptable level.
We have a statutory duty to take action to remove category 1 hazards identified under the Housing Health & Safety Rating System (HHSRS) and conditions that cause a statutory nuisance in homes.
We also have discretionary powers to:
- resolve unsatisfactory conditions in homes
- reduce the impact of long term empty properties
Informal action can include:
- offering advice
- a verbal warning and requests for action
- written correspondence
Formal action can include actions under Part 1 of the Housing Act 2004:
- serve an improvement notice under Section 11
- serve a suspended improvement notice under Section 14
- make a prohibition order under section 20
- formal caution
We reserve the right (in appropriate circumstances) to recover our reasonable costs to take the most appropriate course of action, as allowed under Sections 49 and 50 of the Housing Act 2004.
Damp and Mould
The housing standards service has a full suite of enforcement and regulatory sanctions to ensure no rented property escapes the requirement to have and maintain appropriate standards, including with regard to damp and mould growth.