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We share our housing enforcement service with Peterborough City Council.
The housing enforcement team:
To contact the team, email: housing.enforcement@peterborough.gov.uk
Rented accommodation repairs can either be the responsibility of the landlord or the tenant and are usually set out in your tenancy agreement.
Generally, your landlord is responsible for:
Tenants are usually responsible for:
You should contact your landlord to ask them to carry out repairs. If your landlord refuses to do the repairs, email our housing enforcement team: housing.enforcement@peterborough.gov.uk.
Find out more about private renting on GOV.UK
If you own your own property, you are responsible for maintaining and improving your home.
View information on how to make your home more energy efficient
If you're a landlord, you have a legal responsibility to maintain your property and make sure it's let in a good state of repair.
The property must be free from all serious health and safety hazards.
If you fail in this duty, we will inspect the property using the Housing Health & Safety Rating System (HHSRS) and where necessary, we will enforce you to address the hazard(s) to an acceptable level.
We have a statutory duty to take action to remove category 1 hazards identified under the Housing Health & Safety Rating System (HHSRS) and conditions that cause a statutory nuisance in homes.
We also have discretionary powers to:
Informal action can include:
Formal action can include actions under Part 1 of the Housing Act 2004:
We reserve the right (in appropriate circumstances) to recover our reasonable costs to take the most appropriate course of action, as allowed under Sections 49 and 50 of the Housing Act 2004.