A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Charging Policy Consultation

Consultation on proposed changes to our Charging for Care and Support Policy ran from 1 November 2023 to 24 January 2024 and is now closed.

A decision on the policy is due to be taken by Full Council on Monday 25 March.

About the policy

The Charging for Care and Support Policy (the policy) explains how the Council works out what people should pay towards the cost of their council-funded care and support, based on their ability to pay. We carry out a financial assessment to determine this.

Many people who receive social care and support also receive disability benefits which are paid to help people pay for their care and support.

People can either use their benefits to arrange and pay for care and support privately or they can use them to pay for care and support arranged by the Council.

The Care Act 2014 and detailed guidance sets out the rules we must follow. Within this framework, the Council has some discretion as to how it operates, and this is detailed in the policy.

Why we're making changes

The aims of the changes we're proposing are:

  • to improve the speed of response so people know what they will need to pay promptly
  • to provide certainty of receipt of an application and any supporting evidence provided.
  • to reduce the cost of processing
  • to reduce the environmental impact by reducing paper usage.
  • to provide a consistent and fair approach

What we're looking at

We've identified several areas to review. They are:

  • applying for a financial assessment
  • applying for ‘Light Touch’ assessment and self-assessments
  • consider the Income we take into account
  • clarify Disability Related Expenditure
  • consider wavering charges for people in severe financial hardship or people with exceptional circumstances

What won't change

We did not consult on things that don't fundamentally change the policy or the amount people are charged. Equally, we didn't consult on charges for people who live in care homes.

Charging Policy - Link - Full Council

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