Green waste subscription service
Green waste collection dates
Your green bin will be collected at the same time as your black or grey bin, depending on where you live.
You can see your collection calendar through MyAccount.
Collection calendars are available in our Waste Guide booklet or as a single document you can download:
We collect green bins less often from December to February, as the level of garden waste decreases.
Normal green waste collections paused after the week of 12 December 2022. Collections return for two weeks - week of Monday 23 and 30 January 2023. They will then pause again before returning to normal (every other week) from Monday 20 February 2023.
Winter means colder weather and green waste can sometimes freeze to the inside of your bin. If your bin cannot be emptied because the waste is stuck or frozen, we cannot treat this as a missed bin. We ask that you please make sure the bin can be emptied on your next scheduled collection day.
We can only make one attempt to collect your bin in each collection round due to the number of properties we need to visit.
Sometimes, we may be unable to collect your green bin due to circumstances beyond out control - snow or icy conditions being an example of this.
If your green bin is missed due to bad weather and you'd like your bin emptied before your next collection day, you must report your missed bin within two working days of your normal collection day. We'll try our best to come back and empty your bin within three days of your report - but we cannot guarantee this.