Our role during floods
We are the Lead Local Flood Authority for Rutland. During a flood, we help the emergency services, close roads and deal with flooding on the highway.
Although we provide emergency assistance, depending on the situation, we do not have a legal responsibility to provide assistance during floods.
If you need to report flooding on local roads or inside your property, please email: firstname.lastname@example.org or call: 01572 722 577.
Our phones are answered by Harborough Lifeline outside of normal working hours. Please leave a message if lines are busy. If you are in danger or need emergency care, call 999.
If you know your home is at risk of flooding, we advise you to get sandbags or flood defence equipment to prepare before flooding happens.
We do not provide sandbags to on request. You will need to buy these from a DIY store or builders' merchant.
We are only able to issue sandbags to protect critical infrastructure and support emergency services.
Owners of land or property near a watercourse
Ordinary watercourses are water channels that don't form part of the main river networks, such as streams, drains, open ditches, culverts and surface water sewers.
If you own land next to an ordinary watercourse, you are likely to be responsible for making sure the section of watercourse on your land is kept clear of blockages and any structures have no sign of collapse throughout the year.
Please see our Watercourse Maintenance page for more information.
The Environment Agency has also published guidance on your responsibilities and rules to follow for watercourses on or near your property, and the permissions you need to do work around them.