Rutland County Council has published opening hours for key services over the Christmas and New Year period.
Council offices
The council offices will be closed on all bank holidays over the Christmas period. In addition, Catmose Office will close to the public at 2.45pm on Tuesday 24 December and will be closed all day on Friday 27 December. You can contact Customer Services via email enquiries@rutland.gov.uk or over the phone on 01572 722 577 during the usual opening hours. This includes until 5pm on 24 December.
The council will be open for face-to-face customer contact on Monday 30 and Tuesday 31 December. Residents can continue to access Rutland County Council services online via our website over the festive period where they can make payments, submit queries and track the progress of any online requests.
Libraries
Rutland libraries will close over the festive period. Details as follows:
- Ketton library: closes at 1pm on Saturday 21 December and reopens on Thursday 2 January
- Rhyall library: closes at 5pm on Monday 23 December and reopens on Thursday 2 January
- Uppingham and Oakham libraries: closes at 12.30pm on Tuesday 24 December and reopens on Thursday 2 January
Regular and festive opening hours can be viewed on the Rutland Libraries website.
Active Hub and Family Hub
The Rutland Active Hub and Rutland Family Hub will close at 12.30pm on Tuesday 24 December and reopen on Thursday 2 January.
Museum and castle
Rutland County Museum and Oakham Castle will be closed on Bank Holidays. In addition to this, the museum will also be closed on Friday 27 December.
Regular and festive opening hours can be viewed via the following links:
Rutland Adult Learning and Skills Service
The RALSS building will close at 4.30pm on Friday 20 December and reopen as normal on Thursday 2 January.
Bins, waste and recycling
Over the Christmas and New Year period, some bin collection days will change. These changes also apply to properties on the 'Farms and Lodges’ collection rounds. For details of the collection changes as well as recycling centre opening hours and other handy Christmas waste information please visit Christmas waste page.
With waste increasing over the festive period please also check out our useful recycling tips and help Rutland Waste Less, Recycle More.
Emergency out of hours contact details
In case of emergencies, Rutland County Council provides an out of hours contact service, meaning 24/7 support is available all-year round. Simply call: 01858 464 499.
Emergency out of hours contact details for Rutland’s adult and children’s social services are as follows:
- Emergency out of hours support for children: 0116 305 0005
- Emergency out of hours support for adults: 01572 758 341
Register Office
Changes will also be made to the Register Office. Please see below for availability:
- Monday 23 December – Appointments available
- Tuesday 24 December – Appointments available
- Wednesday 25 December – Closed
- Thursday 26 December – Closed
- Friday 27 December – Appointments available
- Saturday 28 December – Closed
- Sunday 29 December – Closed
- Monday 30 December – Appointments available
- Tuesday 31 December – Appointments available
- Wednesday 1 January – Closed
- Thursday 2 January – Appointments available
- Friday 3 January – Appointments available
For emergencies only please contact Superintendent Registrar, Samantha Corbett on 07973 855 182. Voicemails will be returned as soon as possible.
The council would like to take this opportunity to wish everyone in Rutland a very merry Christmas and a happy New Year.