Get in the know about your mental health and wellbeing

There's now a quick and easy way to find information about mental health and wellbeing support this winter.

An NHS graphic with information about where to go for non-urgent, urgent and emergency mental health support in Leicester, Leicestershire and Rutland
An NHS graphic with information about where to go for non-urgent, urgent and emergency mental health support in Leicester, Leicestershire and Rutland

The NHS, local councils and members of the voluntary and community sector across Leicester, Leicestershire and Rutland (LLR) are working together to promote the support that's in place for mental health and wellbeing over winter.

This is part of the wider ‘Get in the Know’ campaign that was recently launched by local NHS services and aims to help people access the right care as quickly as possible: www.getintheknow.co.uk

To support this, the NHS and local partners have produced new materials to help people find the support they need for their mental health and wellbeing more quickly. These include a directory with details of who to contact for help, a crisis café leaflet showing where these cafés are located and posters to promote key services.

“We are joining forces with our partners to do this promotion because we want to spread the message that it is OK to ask for help and then make it easy for people to find the help they need.  It’s never been more important as we head into this winter when services are stretched and more people are affected by the cost of living crisis that people can get support easily.”

John Edwards, NHS Associate Director for Mental Health Transformation

The campaign was launched on Monday 28 November and is promoting the ‘front doors’ help people get to support for their mental health and wellbeing.

"We are already finding that people are needing more support from us than before. We are now helping people with access to warm spaces, food banks, accommodation and money issues – elements of life that contribute to people’s stress and anxiety. We will be promoting these new leaflets and posters to our audiences so that people can easily get more help from other providers.”

Helen Carter, CEO of the Loughborough Wellbeing Centre

Two ‘front doors’ that will be promoted in the campaign are the Mental Health Wellbeing and Recovery Service (MHWRSS) and the Talking Therapy Service. Both services can be contacted direct, without the need to get a referral from a GP or other professional.  

The MHWRSS offers support to people on a range of issues such as finances, home and daily living needs, engaging in the community, employment and developing self-help and coping strategies. VitaMinds provides the talking Therapy Service which can support people with a range of mental health needs. 

When people need help in a crisis, there are two more services that they can contact direct: the Crisis Cafes and the Central Access Point, a 24/7 phoneline that is funded by the local NHS. Once again, there is no need to see a GP first, people can contact both and speak to someone.

“We are fully promoting these new promotional materials in addition to a range of support materials and schemes. Our council website has all the support that we have in place this winter.  Alongside the specialist mental health services that the NHS has in place, we are providing lots of support with staying warm, staying active and staying connected. We also have community teams that are working with local residents and our voluntary sector partners to make sure that we are connecting with our local population.”

Councillor Samantha Harvey, Chair of the Rutland Health and Wellbeing Board

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