Noise and nuisance complaint form

Before we can log this as a statutory nuisance complaint, we need you to confirm you have read the guidance on the Nuisance neighbours page and understand the investigation process.

Your complaint will be logged; a log sheet will be sent out to you by post, to complete for a number of weeks and log each time the nuisance occurs. At the same time, the resident or business who you are complaining about will also receive a letter to make them aware a complaint has been made against them. Your details are always kept confidential.  

Please note: for legal reasons we cannot accept anonymous complaints as these cannot be investigated due to the following:

• the council has a duty to remain impartial when investigating allegations of statutory nuisance, this is not possible without dialogue with the complainant
• without knowing the address affected it is impossible determine whether the alleged nuisance is causing a material inconvenience to the complainant within their own home/property
• the council would not be able to prove whether the alleged nuisance was a ‘state of affairs’ as without a complainant the council would not have details of the dates, times, and duration of the issue
• witnessing the issue would be almost impossible, as officers would not know the most appropriate time to attend. Log sheets provide the intelligence on when to witness the issue
• any breach of notice would be unenforceable as either we would not know about it at the time it was happening and/or we would not be able to establish the effect on the complainant