Home > Accessibility statement for rutland.gov.uk

Accessibility statement for rutland.gov.uk

Page updated: 1 November 2021

This accessibility statement applies to the www.rutland.gov.uk website. 

This website is run by Rutland County Council.

We want as many people as possible to be able to use this website. 

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • translate the site into 52 different languages

We’re also making the website text as easy as possible to read and understand (readability).

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most PDF documents are not fully accessible to screen reader software
  • pre-recorded meeting videos do not have captions nor audio descriptions
  • some of our online forms are difficult to fill in using just a keyboard
  • the content of some pages are not formatted correctly
  • Some tables do not provide sufficient contrast between text and background colours

Feedback and contact information

If you need information on this website in a different format, for example an accessible PDF, large print, easy read, audio recording or braille:

Contact us

Call: 01572 722577

We’ll consider your request and get back to you within five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. 

If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, contact our web team:

Email: webadmin@rutland.gov.uk 

Call: 01572 722577

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations.

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Read the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

Contacting us by phone or visiting us in person

If you have an accessibility need, please contact us in advance of visiting in person so we can discuss how we can meet your needs.

Contact us

Call: 01572 722577

Technical information about this website's accessibility

Rutland County Council committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following non-compliances:

  • not all titles describe the document - this fails WCAG A 2.4.2 (Navigable - Page Titled)
  • Not all link text is meaningful when read out of context - this fails WCAG A 2.4.4 (Navigable - Link Purpose (In Context))
  • Not all the headers following an h1 are h1 or h2 - this fails WCAG AA 2.4.6 (Navigable - Headings and Labels)
  • Not all areas provide sufficient contrast between text and background colours - this fails WCAG AA 1.4.3 (Distinguishable - Contrast (Minimum))
  • Not all h3 elements are not used for formatting - this fails WCAG AA 2.4.6 - (Navigable - Headings and Labels)

We will carry out a content audit during November 2021, which will enable us to fix these non-compliances by April 2022.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Any non-accessible content on this site is listed in the 'Disproportionate burden' and 'Content that's not within the scope of the accessibility regulations' sections.

Disproportionate burden

Videos

  • Pre-recorded videos of meetings do not have captions, nor do they have full transcriptions - this fails WCAG A 1.2.2 (Time-based Media)
  • Pre-recorded videos of meetings do not have audio descriptions - this fails WCAG A 1.2.1 (Time-based Media)

PDFs

  • Most PDF documents are not fully accessible to screen reader software - this fails WCAG A 1.3.1 (Info and Relationships)

Tables

  • Not all layout tables have an empty summary attribute or no summary attribute - this fails WCAG 1.3.1 (Info and Relationships)
  • Not all data tables contain th elements - this fails WCAG A 1.3.1 (Info and Relationships)
  • Not all layout tables make sense when linearized - this fails WCAG A 1.3.3. (Sensory Characteristics)
  • Not all data tables contain a caption unless the table is identified within the document - this fails WCAG - this fails WCAG A 1.3.1 (Info and Relationships)
  • Not all data table summaries describe navigation and structure of the table - this fails WCAG A 1.3.1 (Info and Relationships)
  • Not all select elements have a label that is positioned close to the control - this fails WCAG A 1.3.1. (Info and Relationships)
  • Not all select elements have a label that describes the purpose or function of the control - this fails WCAG A 1.3.1. (Info and Relationships)
  • Not all input elements, type of "checkbox", have a label that is positioned close to the control - this fails WCAG A 1.3.1 (Info and Relationships)
  • Not all input elements, type of "checkbox", have a label that describes the purpose or function of the control - this fails WCAG A 3.3.2 (Labels or Instructions)
  • Not "all input elements, type of "radio", have a label that is positioned close to the control - this fails WCAG A 1.3.1 (Info and Relationships)
  • Not all textarea elements have a label that is positioned close to control - this fails WCAG A 1.3.1 (Info and Relationships)
  • Change of context does not only occur by user activation unless a warning is provided - this fails WCAG A 3.2.2 (On Input)
  • Not all input elements, type of password, have a label that describes the purpose or function of the control - this fails WCAG A 3.3.2 (Labels or Instructions)
  • Not all input elements, type of file, have an explicitly associated label - this fails WCAG A 1.3.1 (Info and Relationships)
  • Not all input elements, type of file, have a label that is positioned close to the control - this fails WCAG A 1.3.1 (Info and Relationships)
  • Not all input elements, type of file, have a label containing text - this fails WCAG A 1.3.1 (Info and Relationships)

Images

  • Some alt text for all img elements that are not used as source anchors do not convey the same information as the image - this fails WCAG 1.1.1. (Non-text Content)
  • Some alt text for all img elements is not the empty string ("") if the image is decorative - this fails WCAG A 1.1.1 (Non-text Content)
  • The luminosity contrast ratio between text and background color in all images is not always at least 4.5:1. - this fails WCAG A 1.4.1 (Distinguishable - Use of Colour)

We’ve assessed the cost of fixing the issues listed for videos, pdfs, tables, web forms and images. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

Third party documents:

We provides links to a number of third party documents on our website, for example neighbourhood plans and health advice.

These documents may not be compliant, but as these we have not created them, we are unable to resolve the any issues they may have.

Content that’s not within the scope of the accessibility regulations

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By March 2023, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was first prepared in August 2020.

It was last reviewed and updated on 1 November 2021.

We last tested our www.rutland.gov.uk website on 22 October 2021. The test was carried out by the web team at Rutland County Council.

We used this approach to deciding on a sample of pages to test:

We wanted to test the whole site to ensure any and all accessibility issues were picked up, both to make the site as accessible as possible and the inform our content review.

These tests carried out were a combination of automated and manual checks, mainly conducted using the Monsido web accessibility tool.

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