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Street Parking - Frequently Asked Questions

1. When did the new regime come into force and where does it apply?
The Council commenced civil parking enforcement on 2nd June 2008. The new powers apply to the whole County except the A1 trunk road and associated exit and entry slip roads where it passes through the County.

Traffic Regulation Orders (TRO’s) exist for on and off street parking areas within Oakham and Uppingham and breaches of a provision of the TRO’s will be enforced by the Council.

2. What are the Police still responsible for?
The Police remain responsible for moving traffic offences, matters of obstruction and other offences that still carry an endorsement penalty.

The major established benefit to the community of civil parking enforcement is that it releases the Police to concentrate fully on fighting crime.

3.What will it mean for the motorist?
If you park correctly and comply with local traffic regulations, the change in enforcement does not affect you. However, due to the increased level of enforcement, drivers who fail to comply with the parking regulations, indicated by the appropriate signs and lines, are more likely to receive a penalty charge notice.

4. What is the potential impact on visitors and shoppers to the two market towns of Oakham and Uppingham?
Managing the kerb space demands of residents, shops, businesses, visitors, deliveries etc will be an integral part of future reviews within parking policy.

As many of us know, over the last 2 years a huge amount of the town centre on-street parking area that is limited waiting has been taken up with long stay parking. It is foreseen that regular enforcement will ensure that those who currently pay to park in off-street car parks for short stays will now be more able to park on-street while those drivers who require longer stays can use the off-street parking areas or even choose another method of commuting if they do not wish to pay for parking . This is a generally recognised concept of CPE that supports the viability of our market towns.

5.What changes to the roads are being made?
There have been no significant changes to the existing parking restrictions at this time. However, maintenance work has been carried out to ensure that the signs and lines are correct. Any requests for changes to the existing controls will be considered during the reviews that will be undertaken at a later date.

6. How do I avoid getting a penalty charge?
Pay attention to the road signs and lines which indicate the restrictions in the area where you are parking. Not all restrictions need a time plate or sign, for example due to changes in legislation, double yellow lines which mean ‘No parking at any time’, do not need a time plate.

Double yellow lines apply from boundary to boundary – this means that you must not park on an area of public highway behind the yellow lines (for example a footway or grass verge).

Refer to the Highway Code for more information.

7. Can I see a copy of the legal Order for the parking restrictions?
Yes, all traffic regulations orders (TROs) made by the County Council relating to waiting and parking restrictions on street and in the council owned off street car parks. Hard copies of the TROs are available to view by prior arrangement at the council offices. Please give 10 working days' notice and state which roads or aspects you are interested in.

8. Do enforcement officers have targets to meet?
No, the enforcement officers do not have quotas or targets. Their role is simply to ensure drivers comply with the parking controls in place by enforcing fairly, accurately and expeditiously. The ultimate policy aim is to increase compliance with parking restrictions. Raising revenue is not an objective of CPE.

All civil enforcement officers will undergo comprehensive training to a nationally recognised standard of competence.

9. What happens if I drive away when an enforcement officer is about to issue a ticket?
If the ticket has been processed and the officer is physically prevented from fixing the ticket to the windscreen, new legislation now allows the Council to issue the penalty charge notice through the post.

10. What should I do if I get a penalty charge notice?
Details of how to pay and what to do next are shown on the back of the ticket. Do not ignore it – failure to pay will result in an increase in the penalty.

11. Can I challenge a penalty charge notice?
Yes, in the first instance you may appeal to the Council (the contact details are shown on the back of the notice). If the Council rejects your appeal, you may appeal to an independent tribunal known as the Traffic Penalty Tribunal. The procedure will be explained to you by the Council at each stage of the documentation process. For more details you can visit the Traffic Penalty Tribunal website

12. Are vehicles clamped or towed away?
At the present time the Council is not intending to use powers enabling clamping or removals but this is an option which could be considered in the future.

13. Where does the money go?
Income from the payment of penalty charges will be used to fund the costs of enforcement and the costs of processing penalty charge notices (PCNs) and so on.
If there is any money left over which has been raised from PCNs, pay and display machines or even from the sale of residents’ parking permits, it is used to finance transport related improvements within Rutland.

14. How do I ask for parking restrictions to be changed?
If you consider that the controls and restrictions are not appropriate for the current conditions or you would like additional restrictions to be considered, you can write to the Council. All requests will be considered at the appropriate time.

Contact the Council’s Parking Services Section at enquiries@rutland.gov.uk if you would like more information or to talk about parking policy.

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