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Car Amnesty Scheme
Damage to Person or Property on the Highway
Obstructed Pavements
Pavements (Including Dangerous Paving) & Private Streets
Paving stone - theft
Potholes
Road Safety - Cycling and Walking to School
Road Safety - Cycling Proficiency
Road Safety - Dangerous Road Junctions
Road safety - driver training
Road safety - pedestrian crossings
Road safety - school crossing patrols
Road safety - speed checks
Road Safety - Traffic Schemes
Roads and Highways - Flooding (Drains and Gullies)
Roads and highways - speed limits
| Damage to Person or Property on the Highway
Any hazard in the highway (road or pavement) caused as a result of an accident, damage or vandalism may be considered a risk to the public and could result in personal injury to pedestrians, road users or possible damage to property. The following types of damage are considered to be a risk:
- Gully or drain cover missing.
- Wall exposing a large drop to the rear on either the pavement or road.
- Pedestrian guard railing protruding into the pavement or road.
- Fencing protruding into the pavement or road.
- Concrete bollard knocked over onto the pavement or road.
- Inspection cover missing or damaged.
- Bridge parapets damaged.
- Oil spillages on the road.
- Lamp columns knocked down, wires exposed or lanterns hanging loose.
- Road traffic bollards knocked down or broken.
- Sign poles knocked down or sign plates hanging loose.
- Traffic signals lights not working or traffic light head broken or hanging loose.
You can report damage to the highway by either telephoning us, using the contact details above (out of office hours a message gives a telephone number for emergencies), by completing the online form, or by completing an Incident Report Form (which you can download for printing at the bottom of this page).
The report will then be classed as either an emergency or routine work based on the type of damage
We require as much of the following information as possible to respond to your report:
- Street name and area.
- Location on street, ie; is it near a house number or road junction?
- Description and detail of the damage.
- Your name and a contact number.
- Date and approximate time of damage.
- Persons or vehicle registration responsible for damage (if known).
- Were the police in attendance?
For emergency work we aim to make a hazard safe within two hours. The damage is then assessed by a technician and an order issued for repairs as either reactive work within 8 weeks or planned work within six months, depending on the extent and location of the damage.
When a report of a hazard or damage is received the person taking the report will attempt to identify ownership and establish who is responsible for the property or street furniture from the details provided.
If the damage is clearly not the responsibility of the Council and ownership details can be established, we will contact the respective statutory undertaker or owner who is responsible. A request will be made that they attend and make the hazard safe within a set timescale. If they are unable to meet this timescale then the Council will make the hazard safe and will then recover the costs.
f the responsibility cannot be established and the damage or hazard requires making safe, the Council will carry out the work within 2 hours and attempt to recover the costs from the property owner.
The following are some examples of street furniture and property that is not the responsibility of the Council:
- Inspection covers in the pavement or road for example; stop taps, fire hydrants, manholes and valve boxes.
- Walls built for non-highway purposes.
- Cellar covers.
- British Telecom or Cable cabinets.
Out of hours please contact our 24 hour call centre on 01858 464499
Files
Rutland County Council, Catmose, Oakham, Rutland LE15 6HP Telephone : 01572 722577 Fax : 01572 758307 Email : enquiries@rutland.gov.uk Website: http://www.rutland.gov.uk Last updated : 19/04/2005 13:08:47
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