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Contact Customer Services

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However you choose to contact Rutland County Council, we're committed to making sure that your enquiries are resolved professionally and efficiently.

Rutland County Council provides a wide range of services and we have provided as much information as possible online:

If you cannot find what you are looking for or still need to contact us, please see further details below.


Online Large IconContact Us Online

Complete our online form for a quick response.

This is the easiest and most efficient way for you to submit your enquiry. You can also email enquiries@rutland.gov.uk


Telephone IconBy Telephone/Fax:

Tel: 01572 722577
FAX: 01572 758307
DX 28340 Oakham


The opening times for telephone enquiries are:
Monday 8.30am – 5.00pm

Tuesday 9.00am - 5.00pm

Wednesday 8.30am - 5.00pm

Thursday 8.30am - 5.00pm

Friday 8.30am - 4.30pm

(Emergency details are provided on the above telephone for out of hours enquiries)


In Person:

You can visit our Customer Services Team at the Customer Services Centre, located at the main Council Offices. The Customer Service Centre is open:

Monday 8.30am - 4.45pm

Tuesday 9.00am - 4.45pm

Wednesday 8.30am - 4.45pm

Thursday 8.30am - 4.45pm

Friday 8.30am - 4.15pm


write iconWrite to us at:
Rutland County Council

Catmose Street



LE15 6HP


Direct Dial Numbers

Planning, Building Control and Planning Policy 01572 758 400
Land Charges 01572 758 320
Out of hours emergencies
(Harborough Lifeline)
01858 464 499
Property Services or Premise Officers for Council Buildings (Office Hours)
01572 758 393
Registrar Service 01572 758 370
Fostering and Adoption 01572 720 942
School Admissions 01572 758 489
Press Office (media enquiries) 01572 758 328
Rutland Social Services Children and Families Team Social Care Duty Worker 01572 758 407

Children and Families Team Social Care Emergencies only, outside office hours and at weekends and bank holidays

0116 305 0005 OR the police: Tel: 101

Rutland Adult Social Care

Prevention and Safeguarding Team

01572 758 463

Rutland Adult Social Care

Emergencies only, outside office hours and at weekends and bank holidays

0116 255 1606 OR the police: Tel: 101


Our Promise to You

Our Customer Care Standards state that we will answer all e-mails, letters and faxes within 5 working days.  


Contact your Councillor

You can contact your local county councillor directly as they can often help resolve or provide advice about issues specific to your ward.

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