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Contact Customer Services

CST ImageHowever you choose to contact Rutland County Council, we're committed to making sure that your enquiries are resolved professionally and efficiently.

Rutland County Council provides a wide range of services and we have provided as much information as possible online:

If you cannot find what you are looking for or still need to contact us, please see further details below.


Online Large IconContact Us Online

Complete our online form for a quick response - this is the easiest and most efficient way for you to submit your enquiry. You can also email enquiries@rutland.gov.uk


Telephone IconBy Telephone/Fax:

Tel: 01572 722577
FAX: 01572 758307
DX 28340 Oakham

The opening times for telephone enquiries are:
Monday 8.30am – 5.00pm

Tuesday 9.00am - 5.00pm

Wednesday 8.30am - 5.00pm

Thursday 8.30am - 5.00pm

Friday 8.30am - 4.30pm


In Person IconIn Person:

You can visit our Customer Services Team at the Customer Services Centre, located at the main Council Offices .

The Rutland County Council Customer Service Centre is open:

Monday 8.30am - 4.45pm

Tuesday 9.00am - 4.45pm

Wednesday 8.30am - 4.45pm

Thursday 8.30am - 4.45pm

Friday 8.30am - 4.15pm


write iconWrite to us at:
Rutland County Council

Catmose

Oakham

Rutland

LE15 6HP

 

Concerned about a child?

If you are concerned about the safety and welfare of a child in Rutland then contact: Rutland Social Services, Children and Families Team Social Care Duty Worker on (01572) 758 407.

Emergencies only, outside office hours and at weekends and bank holidays: Tel: (0116) 255 1606 OR the police: Tel: (0116) 222 2222

More advice and information is available from the Leicestershire & Rutland Local Safeguarding Children Board.

 

Concerned about an adult?

You should contact the council on 01572 722 577 as soon as possible. Your concerns will be taken seriously and will receive prompt attention.

 

Our Promise to You

Our Customer Care Standards state that we will answer all e-mails, letters and faxes within 5 working days.  

 

Contact your Councillor

You can contact your local county councillor directly as they can often help resolve or provide advice about issues specific to your ward.

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